Learning is a key feature at Arriva London, for better bus services and customer satisfaction
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
So when the local Crouch End Coleridge Primary school told us of their nursery classes transport project, and asked if we could visit them with one of our buses, we were only too happy to oblige. What surprised us and pleased us most, was the knowledge the little ones already had, and how well they had been taught about how to use buses.
Saying hello to the driver, not making too much noise, being polite, and not putting their feet on the seats was already part of their understanding, and they had many more questions for Sharon, from Arriva London’s customer service department and Paul the bus driver, who had bought the bus along.
Paul and Sharon not only answered all their questions, but also read to them and sang some songs. Paul explained how much he liked being a bus driver, especially with the new eco-friendly buses. He then invited them to sit in the cab and see what it’s like to do his job.
The bus we took to the school was one of the new Volvo Hybrid HV buses from Tottenham, which are currently being used on route 19 and route 259. By introducing children at this age to modern up to date technology, which is good for the environment and their future is always something we are keen to do, and the enjoyment they got from our visit is outlined by Laura, one of the teachers.
“We absolutely loved the bus today, you were all great too. The children were so excited by it, one child said that it was her best day ever!! Thanks again it was such a good experience.”
Published : Mon 14th May. 2018 - Tue 19th Jun. 2018
Liaising with external suppliers to ensure parts arrive at stores within time, and processing Arriva London (ALN) purchases orders.
At Arriva, we are always looking for new ways to recruit high calibre applicants to fill roles in our every expanding business.
Reporting to the driver recruitment and training manager, the successful applicant will deliver classroom-based training to new and existing drivers.
We have a vacancy for a Duty Manager, reporting to the Deputy Operations Manager of Grays and Operations Manager of Barking / Grays Garage. The role includes supervising, controlling and co-coordinating services operating from the garage. The position will also include office-based tasks, including audit work, staff allocation and organising daily run-outs.
Arriva London currently has a vacancy for a Training Specialist, reporting to the Engineering Training Manager. The position will primarily be based at the Arriva London training academy at Edmonton garage, but will involve working at various locations around London and the Home Counties.
Located at Dartford garage, this full-time shift-based role will primarily consist of ferrying bus drivers to various locations using nine-seater minibuses. Reporting to the Operations Manager, this is an essential role within the business and the successful applicants will be an integral part of the operation.