Arriva London begin operating route 19 from Finsbury Park to Battersea
When travelling on public transport, it’s natural to expect great customer service, a smooth ride and a good journey, delivered on time. This is what we at Arriva London strive for across all our routes, and when we are in the fortunate position of adding more routes to our service, we need to pay even greater attention to their introduction.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain these high standards.
To operate the route, twenty-six new Hybrid friendly buses have joined the fleet, requiring over eighty drivers. Some drivers have come from the previous operator, but many have required route learning, and all of them type training, to get accustomed to the new vehicles.
The new buses are proving a big success with passengers and drivers, as route 19 driver James explains:
"It’s an absolute pleasure to drive. We have had some of the newest Hybrid buses put on the route; everything is very smooth. It’s been absolutely lovely so far."
James was one of the Arriva drivers who transferred to route 19 from another Arriva London route, but some of the drivers like Harold, who came across with the route from the previous operator, had this to say:
"The main reason I came back to Arriva is I could do early duties and, secondly, I really love the route; I didn’t want to let it go. I have been driving it for many years. I love Arriva, it was like coming back home."
If you would like a career with Arriva London, why not visit our careers page and join a winning team.
Published : Wed 7th Feb. 2018 - Thu 22nd Feb. 2018
Last summer, we were delighted to be awarded the contract from TfL to operate route W4 running from Oakthorpe Park Estate to Tottenham Ferry Lane estate, operating from Wood Green garage.
We are currently looking to recruit an AGS to cover Garage Supervisor (GS) duties primarily at Thornton Heath, but also at other Arriva London garages where required.
We have a vacancy for a Duty Manager, Dartford.
We have a vacancy for cover for a Service Quality Leader / Performance Team leader.
We currently have vacancies for Controllers.
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.