Arriva London driver puts safety first at London Bridge incident

  
  

We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.

The recent tragedy at London Bridge has identified many people, including bus drivers, who did exceptional things that night. Included in these is Seth, one of our drivers on route 133, who having heard a large bang and saw the actions of the assailants, opened the doors of his bus and shouted for people to jump on so that he could get them away from danger. This he repeated as he drove away, and managed to deliver everyone safely to their destination on his way to Streatham.

He didn’t mention his heroic actions, but the story surfaced when one of the customers he had assisted, who was waiting at a bus stop at London Bridge Station and was unaware that a terrorist attack was occurring, contacted us to commend Seth for his actions and to enquire about his well-being and wanted to make sure he was being given support, stating Seth had looked visibly distressed at the time.

The customer reported that the driver had stopped the bus and began shouting at everyone to get on the bus immediately, as did other passengers on the bus.

He subsequently boarded the bus, and the driver then continually stopped and tried to pick people up from the street to get them away to safety.

The customer believes the driver must have witnessed what happened as he seemed very distraught and frightened. The customer eventually exited the bus at Brixton.

The customer was concerned for Seth’s welfare and wanted us to pass on his thanks and for him to be recognised for his actions in trying to get people to safety.

We are extremely proud of Seth’s actions, and are in the process of defining the most appropriate way to reward him for his brave and exemplary conduct. Arriva London will be making a donation to the Red Cross Saturday Night for London fund to help victims of attacks.

  
  

Tags:   News
Published : Thu 15th Jun. 2017
All archived articles
Published : Sat 23rd Oct. 2010 - Tue 16th Nov. 2010
 
Latest tender news is a boost for Arriva
Good news for Arriva London In the latest tendering results from Transport for London
Celebrating 50 years of route 123
As part of the trolleybus conversion programme vacant route number 123 was introduced on April 27 1960
Ash Grove garage fully operational again
Following the recent network changes Arriva London are now using Ash Grove garage as a fully operational site.
Risk Management Assistant
A vacancy exists for a Risk Management Assistant in our Risk Management Department at our Lee Valley site in Tottenham.
Human Resources Administrator
A full-time vacancy has arisen for the post of Human Resources Administrator for north London, based in our London Head Office in Wood Green.
Weekend of change for Arriva London
It was a busy weekend at Arriva London with two new routes, schedule changes and a complete change of bus type for route 149 to contend with.
 

Please wait...

 

.Delivered by CSN MCL / All content copyright © 2007 - 2018 original copyright holders, except where individually stated. All rights reserved. E&OE.