Arriva London’s Enfield garage welcomes Leon Daniels, Managing Director, Surface Transport
It was with great pleasure that we recently welcomed Leon Daniels, Managing Director, Surface Transport, to Enfield garage.
The visit had been organised following Leon meeting Enfield bus driver Malkiat Birdi, whilst he was attending the TfL initiative for drivers called Hello London. Malkiat had impressed Leon with his attitude to customer service and this developed into Malkiat being invited to be part of a TfL poster campaign, and an Ambassador for the Hello London initiative at Enfield garage.
Malkiat, a bus driver for over thirty years, was later informed that Leon would be pleased to visit the garage to present him with a copy of the poster in which he appears, in recognition of his efforts.
The Hello London campaign emphasises the important role bus drivers play in the community. The poster, which includes Malkiat, outlines the fact that he had not only driven the bus, but "En-route to Manor House Station he directed four excited fans to White Hart Lane Stadium, navigated a major diversion due to an unplanned road closure and also helped a mum and excited little boy get a seat at the front."
Leon was met by Arriva London Managing Director Bob Scowen, together with Malkiat and several of the garage team. After the presentation, Bob invited Leon to take a tour of the garage and see the facilities.
"It’s very encouraging to see one of our staff recognised for their enthusiasm and endeavour in this way. We are very proud to have Malkiat as our Hello London Enfield garage Ambassador, and to have had the opportunity to welcome Leon to our Enfield garage."
Published : Tue 23rd Jan. 2018 - Wed 14th Feb. 2018
We have a vacancy for cover for a Service Quality Leader / Performance Team leader.
We currently have vacancies for Controllers.
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.
We have a job vacancy for a Commercial Planning Manager, the main purpose of which is to support the company strategy for medium and long term growth by ensuring it has the required infrastructure and fleet in place.