Arriva London scoops top bus industry award for a second year
Arriva London, has scooped a top bus industry award for the second year running.
Beddington Farm Garage in South London was named ’London Bus Garage of the Year’ in the UK Bus Awards. This is the second year in a row one of Arriva’s garages has secured the title with Brixton garage picking up the award last year.
The award was made following an independent nomination by Transport for London (TfL) and recognises Arriva’s outstanding work at Beddington Farm.
The judges were impressed by how the garage has embraced major changes. They recognised that operations management was of a consistently high quality, which helped significant expansion in recent years when new contracts have been acquired.
The garage also impressed the judges with its proactive approach to tackling anti social behaviour, working with schools and local police to substantially reduce the number of incidents on its services.
Beddington Farm was the first Arriva garage to hold regular open forums with employees and this, combined with good trade union relations, has given it a very low staff turnover rate and a waiting list of people wanting to work there.
Mark Yexley, Arriva London’s managing director, said: “This award is a tribute to all the efforts of the many people at our Beddington Farm garage. The garage has grown considerably over the last 10 years, throughout we’ve retained a commitment to delivering the best possible service for our customers and to make the garage a great place to work.”
Beddington Farm is an important garage for Arriva’s South London operation as it handles most of its bus repair and refurbishment work, and all of the staff training. The garage employs 280 people and delivers routes 264, 403, 410, 450, 455 and 627.
Published : Fri 2nd Feb. 2018 - Fri 16th Feb. 2018
We are currently looking to recruit an AGS to cover Garage Supervisor (GS) duties primarily at Thornton Heath, but also at other Arriva London garages where required.
We have a vacancy for a Duty Manager, Dartford.
We have a vacancy for cover for a Service Quality Leader / Performance Team leader.
We currently have vacancies for Controllers.
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.