Learning is a key feature at Arriva London, for better bus services and customer satisfaction
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
So when the local Crouch End Coleridge Primary school told us of their nursery classes transport project, and asked if we could visit them with one of our buses, we were only too happy to oblige. What surprised us and pleased us most, was the knowledge the little ones already had, and how well they had been taught about how to use buses.
Saying hello to the driver, not making too much noise, being polite, and not putting their feet on the seats was already part of their understanding, and they had many more questions for Sharon, from Arriva London’s customer service department and Paul the bus driver, who had bought the bus along.
Paul and Sharon not only answered all their questions, but also read to them and sang some songs. Paul explained how much he liked being a bus driver, especially with the new eco-friendly buses. He then invited them to sit in the cab and see what it’s like to do his job.
The bus we took to the school was one of the new Volvo Hybrid HV buses from Tottenham, which are currently being used on route 19 and route 259. By introducing children at this age to modern up to date technology, which is good for the environment and their future is always something we are keen to do, and the enjoyment they got from our visit is outlined by Laura, one of the teachers.
“We absolutely loved the bus today, you were all great too. The children were so excited by it, one child said that it was her best day ever!! Thanks again it was such a good experience.”
Published : Tue 13th Jun. 2017 - Fri 23rd Jun. 2017
Reporting to the Deputy Operations Director, the Incident Investigator will be responsible for the investigation of critical and major incidents, staff injuries and support their resolution and future avoidance by identifying, making recommendations and documenting key facts.
We are extremely proud to announce that, for the second year running, through the continued generosity of our staff, we have been awarded the prestigious Charity Aids Foundation Payroll Giving Platinum Award.
Arriva London currently has a vacancy for an experienced coachmaker, with proof of experience & competence in all parts of heavy commercial vehicle repair.
An opportunity has arisen for a part-time internal Mail Delivery Driver. We are looking for a hardworking, reliable individual, who can follow a pre-prescribed route around our 18 London sites to deliver mail bags reliably and punctually.
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.
We have a vacancy for a Full Time Engineering Administration Assistant (38 hours per week) currently based at our Barking garage.