Learning is a key feature at Arriva London, for better bus services and customer satisfaction

  
  

One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.

So when the local Crouch End Coleridge Primary school told us of their nursery classes transport project, and asked if we could visit them with one of our buses, we were only too happy to oblige. What surprised us and pleased us most, was the knowledge the little ones already had, and how well they had been taught about how to use buses.

Saying hello to the driver, not making too much noise, being polite, and not putting their feet on the seats was already part of their understanding, and they had many more questions for Sharon, from Arriva London’s customer service department and Paul the bus driver, who had bought the bus along.

Paul and Sharon not only answered all their questions, but also read to them and sang some songs. Paul explained how much he liked being a bus driver, especially with the new eco-friendly buses. He then invited them to sit in the cab and see what it’s like to do his job.

The bus we took to the school was one of the new Volvo Hybrid HV buses from Tottenham, which are currently being used on route 19 and route 259. By introducing children at this age to modern up to date technology, which is good for the environment and their future is always something we are keen to do, and the enjoyment they got from our visit is outlined by Laura, one of the teachers.

“We absolutely loved the bus today, you were all great too. The children were so excited by it, one child said that it was her best day ever!! Thanks again it was such a good experience.”

  
  

Tags:   News
Published : Thu 6th Apr. 2017
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Published : Wed 15th Mar. 2017 - Wed 19th Apr. 2017
 
Arriva London begin operating route 19 from Finsbury Park to Battersea

Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain our high standards.

Learning is a key feature at Arriva London, for better bus services and customer satisfaction

One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.

Great Customer Experience from Arriva London with the introduction of Route 249

The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, underlines one of our key brand values - ‘Great customer experience - We keep our customers happy every day’.

Arriva London to commence operating route 259

The new contract, which starts this Saturday 25th March, will have over 60 drivers and 25 new environmentally friendly hybrid buses.

Schedules Compiler

To be competent in all aspects of compiling time and duty schedules and rotas; including associated paperwork and data exports taking into account Safety, Reliability, Acceptability and Cost.

Arriva London runs the route 48 service from Walthamstow Central to London Bridge

Arriva London is proud and delighted to be operating the recently awarded route 48 TfL contract, running between Walthamstow Central and London Bridge.

 

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