New Engineering maintenance pits for Norwood bus garage
At Arriva London, we are always looking at ways of developing better methods of serving our customers and helping our staff to do their jobs more effectively. A most important part of this is to ensure that all our buses are fully serviceable and ready to go out on the route.
As part of our continuous improvement programme, investment has been made in our engineering facilities right across our seventeen garages. The programme started with the vehicle maintenance pit upgrade in Tottenham and Stamford Hill garages in North London, and has now extended to our garages in the South at Brixton and Norwood.
The upgrade has been carried out over several months as it is a major upheaval for the garages while day-to-day operations carry on. The work involves removing the old concrete pits and replacing them with steel pre-fabricated versions. The pits are deeper than the older versions, which were installed when the garages were built over fifty years ago, and were designed for the higher floor, step access buses of the time.
Apart from providing more space to work, the new pits are better illuminated and with the steel side walls painted gloss white, give much better reflective surfaces that are also far easier to maintain. They have also been extended to accommodate the increased length of the New Routemasters buses.
The transition has meant that the garages have had to share their servicing work with other Arriva London Engineering facilities.
As Norwood Engineering manager Micky Letts explains: -
“The transition has run really smoothly and none of the routes served by the garage have been affected by the change. We had a lot of noise and disruption during the pit refurbishment but boy was it worth every minute. The refurbishment has given us a much cleaner and better environment to work in for all staff, and it brings a smile to my face when I arrive for work each morning and walk into the new workshop area.”
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Published : Thu 30th Mar. 2017 - Wed 10th May. 2017
The visit had been organised following Leon meeting Enfield bus driver Malkiat Birdi, whilst he was attending the TfL initiative for drivers called Hello London.
Making the capital’s buses as simple to use as the London Underground is a new initiative being trialled on seven London bus routes, including Arriva London routes 150 and 128.
In association with TfL and HCT Transport, we opened our doors to welcome the public, giving them the opportunity to explore the garage, meet our operations teams, ride on a bus through the bus wash, tour our operations control centres and see & ride on some historic preserved buses.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain our high standards.
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, underlines one of our key brand values - ‘Great customer experience - We keep our customers happy every day’.