Arriva London celebrates success at the 2015 London Bus Awards
Previously we wrote of our pride that four of our staff had been nominated for awards at the 2015 London Bus Awards:
♦ Djelal Hassan, a driver from Arriva London’s Clapton garage, in the ‘Outstanding Customer Service’ category
♦ Frank Lane in the ‘Accessibility Champion’ category, from Arriva London’s Edmonton garage
♦ Abdullah Bin Masood, a driver from Brixton garage, in the ‘Outstanding Newcomer’ category
♦ Suckwinder Dhillon a Palmers Green driver on route 102 was the fourth short listed and nominated in the category of ‘Actions Above and Beyond the Call of Duty’
Now, it is with even greater pride that we announce that Djelal Hassan has won the coveted award for ‘Outstanding Customer Service’ at the Bus Awards ceremony held at the Riverbank Park Plaza, London. He won the award for receiving seven public commendations in eight months, with one customer suggesting he be awarded a medal for saying good morning and goodbye to every one of his passengers!
Djelal said, “It was an honour to go up and collect the award, but I believe we are all winners. I really enjoyed the event and want to thank my manager for taking the time to nominate me for this award.”
Bob Scowen, Arriva London’s Managing Director said:- “I am extremely proud of our staff and their achievements, it’s always great to see our people putting themselves forward and showing how committed they are to doing their jobs and delivering the best possible customer experience.”
Published : Thu 14th Jul. 2016 - Wed 10th Aug. 2016
We recently received a request passed on by TfL and, as all the elements were right at the time, decided to help make a bus driver’s dream come true.
Arriva London’s Watford Garston garage is proud to have retained one of its most important routes, route 340.
Arriva London is delighted to announce the retention of route 377 from TfL, which runs from Oakwood Station to Ponders End at Enfield
It is not an easy task to design artwork for a bus over 11m long, over 4m high and 2.5m wide, but there were approximately 538 entries from several Primary schools! The sheer number and standard of entries was overwhelming!
The London Bus Awards gives TfL and bus operators the opportunity to recognise the commitment demonstrated on a daily basis from drivers, support teams and frontline TfL staff. The London bus network would not be the same without people of such a high calibre as those nominated for the awards.
Our open-top Heritage Fleet Routemaster, RMC 1464, held pride of place as part of Eldon Primary School’s celebration of the Queen’s 90th birthday.