Arriva London celebrates success at the 2015 London Bus Awards
Previously we wrote of our pride that four of our staff had been nominated for awards at the 2015 London Bus Awards:
♦ Djelal Hassan, a driver from Arriva London’s Clapton garage, in the ‘Outstanding Customer Service’ category
♦ Frank Lane in the ‘Accessibility Champion’ category, from Arriva London’s Edmonton garage
♦ Abdullah Bin Masood, a driver from Brixton garage, in the ‘Outstanding Newcomer’ category
♦ Suckwinder Dhillon a Palmers Green driver on route 102 was the fourth short listed and nominated in the category of ‘Actions Above and Beyond the Call of Duty’
Now, it is with even greater pride that we announce that Djelal Hassan has won the coveted award for ‘Outstanding Customer Service’ at the Bus Awards ceremony held at the Riverbank Park Plaza, London. He won the award for receiving seven public commendations in eight months, with one customer suggesting he be awarded a medal for saying good morning and goodbye to every one of his passengers!
Djelal said, “It was an honour to go up and collect the award, but I believe we are all winners. I really enjoyed the event and want to thank my manager for taking the time to nominate me for this award.”
Bob Scowen, Arriva London’s Managing Director said:- “I am extremely proud of our staff and their achievements, it’s always great to see our people putting themselves forward and showing how committed they are to doing their jobs and delivering the best possible customer experience.”
Published : Thu 6th Oct. 2016 - Wed 16th Nov. 2016
Arriva London features buses from two different eras in the 2016 Lord Mayor’s Show to support Payroll Giving
Despite the pouring rain, the 2016 Lord Mayor’s Show was just as amazing and exciting as all of the others that Arriva London has been involved with over the years.
As part of our continuous improvement programme, investment has been made in our engineering facilities right across our seventeen garages.
It’s at this time of the year that The London Restaurant Festival celebrates the culinary delights of the city, with all manner of special events showcasing the great eateries across the capital.
The new buses were initially delivered from Wrightbus in Northern Ireland to Arriva’s North London Edmonton garage, where they were checked and prepared for going into service.
We will have a much larger presence in the parade this year, with the introduction of our Platinum Payroll Giving bus HV64 to accompany RMC 1464.
The new contract has seen the introduction of twenty-two new Euro 6 compliant Wrightbus StreetLite single-deck buses, the first to be introduced to Arriva London’s fleet.