Arriva’s driving team win through at the Rugby World Cup
Invited by First Games support to assist them to take fans to and from the Rugby World Cup matches held at Twickenham, Arriva provided up to 19 buses per fixture. The drivers came from all parts of Arriva in the South, Gillingham, Brixton, Tottenham, Barking, High Wycombe, Aylesbury, Stevenage, and Hemel Hempstead.
The Arriva team also helped to run Park and Ride services from Hounslow Civic Centre, and the connecting buses for train passengers at Richmond Station.
For the Group matches held in Milton Keynes, Arriva the Shires also assisted.
Arriva London’s Commercial Co-ordinator Phil Clark who led the operation, was delighted with the way the drivers coped with the many thousands of fans, he said:-
“Our team were a credit to Arriva – their humour and co-operation contributed to making a difficult job seem easy, we thoroughly enjoyed the challenge, and met every target we were tasked with, helping to make a success of the tournament.”
Published : Wed 6th Dec. 2017 - Wed 7th Feb. 2018
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.
Doing the right thing, one of our four brand values, is what we have been doing for the last six years by encouraging all of our employees to give to their favourite charities through our Payroll Giving scheme - during this time, they have given more than £1,000,000 pounds to over 160 charities.
Going to school is something we all had to do, but going to school with a red London double-decker bus, and letting four classes from year one come on board to ask questions about the bus, is a privilege we experienced this week at Newbury Park Primary School in North East London.
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.