Arriva London driving standards higher
As part of our ongoing drive to improve customer experience, we continually look for ways of enhancing the training we provide for our drivers. The recent introduction to the driver training fleet of three ‘Vigil Vanguard’ on board training systems is a further addition as a real time training tool, allowing drivers and trainers to record their driving skills out on the road.
Four on-board cameras record separate views of the drive, one on either side looking backwards down each side of the vehicle, one camera looking straight ahead in the direction of travel, and the fourth camera showing the driver’s actions throughout the journey.
The system creates a map of the journey via GPS, and allows identification of discussion points on the map during the journey, which can then be reviewed and discussed at a later time away from the bus.
The system has a gyroscopic measurement to record the movement of the bus, and also records the speed, acceleration, braking and fuel usage.
It has already been in use in many countries and industries around the world, and it’s Arriva London’s plan to encourage drivers to take the opportunity of using the Vigil Vanguard to hone and review their driving skills, giving the customer a more consistent and comfortable driving experience going forward.
General Manager Nick Bland said, “We are delighted with the response received from drivers who have undertaken the Vigil Vanguard training. It’s a wonderful training device which I am confident will further improve upon the high levels of professional skills our drivers already possess.”
Published : Thu 23rd Jun. 2016 - Fri 15th Jul. 2016
The London Bus Awards gives TfL and bus operators the opportunity to recognise the commitment demonstrated on a daily basis from drivers, support teams and frontline TfL staff. The London bus network would not be the same without people of such a high calibre as those nominated for the awards.
Our open-top Heritage Fleet Routemaster, RMC 1464, held pride of place as part of Eldon Primary School’s celebration of the Queen’s 90th birthday.
Every year, as part of the plan to maintain the high standards of its bus drivers, Arriva London holds a Bus Driver of the Year competition.
Catch the Bus Week is a nationwide campaign aimed at driving awareness of the benefits of taking the bus.
The ethos behind Arriva London’s Heritage Fleet is to maintain a moving history of London, and to this effect buses from the fleet are often invited to prestigious days out to continue that theme.
Arriva London has recently been awarded the prestigious Platinum Award for Payroll Giving by the Charities Aid Foundation. The award is given to those organisations who have achieved twenty percent or more of their staff giving to charity through a Payroll Giving scheme.