Arriva London staff making wishes come true
Arriva London is always happy to try and accommodate our customers’ requirements, so we were delighted to receive this thank you note from ten-year-old Jeremy, following his visit with his parents to Arriva’s Grays garage yesterday.
“Dear Nik and Phil,
Thank you so much for giving up your time to show me around Grays bus garage. It was a fascinating and enjoyable visit. I am now very happy to be the proud owner of bus blinds from my local route - and lots of other Arriva goodies! Everybody was very kind and generous.
I particularly enjoyed sitting in the driving seat of a Gemini 2 and inspecting underneath an ALX 400. Please say thanks to Billy for explaining how he helps keep the buses on the road. The more I found out, the more I thought that a career in the bus industry is for me. After today, I have told my family and friends about the brilliant time I had at Arriva Grays: you have a new ambassador!
Thank you again,
Jeremy, a big transport and bus enthusiast, contacted Arriva London recently enquiring if we had any old sets of bus blinds for his favourite route 346.
Fortunately, Phil Dodds, the staff manager, found an old set of yellow on black blinds that were no longer in use and had not been disposed of, and invited Jeremy and his parents along to present the set to him, and give them a tour of the garage.
The engineering team were keen to show Jeremy what it takes to keep the buses on the road and, after the presentation, Jeremy had the opportunity of sitting in a bus cab and then seeing all of the other areas of the garage.
Service 346 is operated from Grays garage six days a week (Monday – Saturday) from Upminster Rail Station to Upminster Park Estate before operating in a one way loop round the estate, before returning to Upminster. A journey from Upminster to the Estate takes approximately ten minutes.
The service has been operated by Grays garage for many years. Although one of the shortest London Bus Routes, the service is affectionately known as the Magic Roundabout by the staff at Grays.
We wish Jeremy and his family all the best for the future, and look forward to seeing them again on our buses around Grays.
Published : Fri 19th May. 2017 - Thu 29th Jun. 2017
Sound investment is the key to success for any business, and for Arriva London much of that success is generated by our investment in quality Engineering training.
We are extremely proud to announce that, for the second year running, through the continued generosity of our staff, we have been awarded the prestigious Charity Aids Foundation Payroll Giving Platinum Award.
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.
If you want to transport a party of people to a special destination to help them celebrate a great occasion, you could do no better than hiring an Arriva Heritage fleet historic Routemaster.
The generosity of our staff is reflected in Arriva London receiving the prestigious Government’s Charity Aids Foundation Platinum Award last year, which means that over 20% of the staff give to charity through the company’s Payroll Giving scheme.
Arriva London supports local communities in many ways, so when asked to be involved in this project for yet another year, the decision was an easy one.