Arriva London starts new route 368 service
Last October, Arriva London was awarded the contract to run route 368 from Barking, Harts Lane Estate, to Wangey Road in Chadwell Heath, for five years starting from the 30th April 2016. The service was previously operated with single deck vehicles on a twelve-minute frequency, but because of the route's popularity, to improve the customer experience, TfL asked Arriva London to enlarge the capacity of the fleet to ten double deckers, and increase the frequency to one every ten minutes.
Twenty six drivers are employed on the route, driving refurbished Trident Enviro 400s and, as driver Barry explained, the drivers are enjoying the new opportunity for themselves and their customers.
"With Arriva London taking over the 368 route, they’ve managed to improve the customer experience by putting double deckers on the route with a better frequency. For us, with the new change over point very near the garage, we have the opportunity to walk back to the canteen and use the facilities; it’s all working out really well."
Published : Fri 10th Nov. 2017 - Wed 20th Dec. 2017
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.
Arriva London scooped three awards at the National Payroll Giving Excellence Awards held in November.
Arriva London collected three prestigious awards at the UK Bus Awards held at the historic Troxy cinema venue in Limehouse, East London.
This year’s Lord Mayor’s Show, on 11th November, was an amazing cause for celebration, not only to welcome in the new Lord Mayor, but also to celebrate another year of Platinum giving by our wonderfully generous Payroll Givers.
Route 175 operates with 16 double-deck vehicles from our Barking garage, with a twelve-minute frequency during the day. Route 103 operates from our Grays garage with 14 buses, with an eight-minute daytime frequency.