Arriva London starts new route 368 service
Last October, Arriva London was awarded the contract to run route 368 from Barking, Harts Lane Estate, to Wangey Road in Chadwell Heath, for five years starting from the 30th April 2016. The service was previously operated with single deck vehicles on a twelve-minute frequency, but because of the route's popularity, to improve the customer experience, TfL asked Arriva London to enlarge the capacity of the fleet to ten double deckers, and increase the frequency to one every ten minutes.
Twenty six drivers are employed on the route, driving refurbished Trident Enviro 400s and, as driver Barry explained, the drivers are enjoying the new opportunity for themselves and their customers.
"With Arriva London taking over the 368 route, they’ve managed to improve the customer experience by putting double deckers on the route with a better frequency. For us, with the new change over point very near the garage, we have the opportunity to walk back to the canteen and use the facilities; it’s all working out really well."
Published : Thu 17th Aug. 2017 - Thu 5th Oct. 2017
Last week, Arriva London were invited to take part in the Older People’s Celebration Week across Barking and Dagenham.
When our garage staff asked if they could support this year's Macmillan Coffee Morning, we were delighted to encourage them to do so.
At Arriva London, we are always looking for ways to improve our environmental footprint, and are excited when our staff suggest ways in which they can also contribute to this aim.
On Saturday 26th August, Arriva London was pleased to support the eighth annual bus service to the normally deserted Wiltshire village of Imber, situated in the middle of Salisbury Plain military training area.
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If you’re planning a wedding, a special birthday celebration or a fantastic day out with a group of friends, why not treat yourselves this summer and let us help you with your transport and celebrations solutions, using our Heritage Fleet Routemaster buses available for private hire.