Arriva London starts new route 368 service
Last October, Arriva London was awarded the contract to run route 368 from Barking, Harts Lane Estate, to Wangey Road in Chadwell Heath, for five years starting from the 30th April 2016. The service was previously operated with single deck vehicles on a twelve-minute frequency, but because of the route's popularity, to improve the customer experience, TfL asked Arriva London to enlarge the capacity of the fleet to ten double deckers, and increase the frequency to one every ten minutes.
Twenty six drivers are employed on the route, driving refurbished Trident Enviro 400s and, as driver Barry explained, the drivers are enjoying the new opportunity for themselves and their customers.
"With Arriva London taking over the 368 route, they’ve managed to improve the customer experience by putting double deckers on the route with a better frequency. For us, with the new change over point very near the garage, we have the opportunity to walk back to the canteen and use the facilities; it’s all working out really well."
Published : Thu 23rd Feb. 2017 - Thu 30th Mar. 2017
The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, underlines one of our key brand values - ‘Great customer experience - We keep our customers happy every day’.
The new contract, which starts this Saturday 25th March, will have over 60 drivers and 25 new environmentally friendly hybrid buses.
Arriva London is proud and delighted to be operating the recently awarded route 48 TfL contract, running between Walthamstow Central and London Bridge.
Local Haringey Rowland Hill pre-school pupils were again treated to a very special way to celebrate World Book Day last Thursday 2nd March.
Getting closer to London’s transport heritage can be achieved in many ways. At Arriva London, we pride ourselves on supporting that heritage as corporate members of the London Transport Museum.
Arriva London is pleased to have been awarded the contract to operate TfL bus route 48 between Walthamstow Central and London Bridge.