Arriva London’s Brixton garage holds Travel training day
In line with other Arriva London garages across London who hold travel training days for people with disabilities, Brixton garage in South London held its first Travel training day last week.
In partnership with Lambeth Council, the garage hosted pupils from St. Gabriel’s college in Camberwell. The garage provided a New Routemaster bus together with staff from the customer service department. Together they assisted personnel from the Metropolitan police, TfL and Lambeth Council in demonstrating a variety of unsafe scenarios. This gave the pupils an understanding of some of the dangers that they may encounter when travelling by bus, and how they can attempt to deal with these challenges.
The initial emphasis was on road safety and how to approach busy streets full of traffic. They were also shown how to cross roads and how to use the bus. The team then led a discussion on travelling on the London bus network and gave the group advice on how to travel safely when encountering certain situations. The students were then introduced to the techniques of ‘stranger danger’ disengagement by encouraging them to move away, look out of the window, and not to disclose any personal information.
Arriva London now supports travel training days on a monthly basis in Enfield, Croydon and Lambeth, and hopes these will continue to be regular events.
Published : Wed 6th Dec. 2017 - Wed 7th Feb. 2018
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.
Doing the right thing, one of our four brand values, is what we have been doing for the last six years by encouraging all of our employees to give to their favourite charities through our Payroll Giving scheme - during this time, they have given more than £1,000,000 pounds to over 160 charities.
Going to school is something we all had to do, but going to school with a red London double-decker bus, and letting four classes from year one come on board to ask questions about the bus, is a privilege we experienced this week at Newbury Park Primary School in North East London.
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.