Arriva London supports TfL Youth Travel Ambassadors project
Arriva London is always looking to assist the communities it serves, by providing support for educational training of all age groups in how to best use TfL’s transport systems, and this week was no exception.
A recent request from Michael Kitchen, co-ordinator for TfL's Youth Travel Ambassadors (YTA) programme, to create training videos to demonstrate unsociable behaviour by young people on buses, and how to deal with it, is just such a project which Arriva London was very happy to help with.
YTA is a London-wide programme delivered in partnership with borough councils and TfL to increase active travel, improve behaviour and increase safety for the 11-18 age group.
Arriva London's role was to lend the project a double-decker bus for the day with Helen, an Arriva London driver, to ferry the groups to various locations and be filmed doing her job.
Two Enfield schools, St Anne’s Catholic High school for girls and Chace Community school, won the opportunity from TfL to make films to raise awareness of anti-social behaviour and safety issues concerning bus travel. The finished films will be shown in Assemblies, Citizenship Workshops and on the TfL YouTube channel. Chace Community school undertook their filming on the Arriva London bus in the morning and St Anne's had the afternoon to complete theirs.
Mia, a student at St Anne's, explained how they were involved in the project:-
"At YTA we're doing a film for TfL on anti-social behaviour on buses. We have created six scenes showing different anti-social behaviours by school children, such as seat hugging, mean kids and travelling short distances on the bus when it would be quicker to walk. The idea is to make the films to demonstrate the problems and then to show the solutions. It's really exciting to do. We got chosen to do it by presenting our ideas to a group of TfL 'dragons', who then chose the best ideas presented by different schools and offered the funding."
At the end of the shooting Michael Kitchen said:-
"Today's been really good. we've had two schools working on the project who both prepared really well, and St Anne's surprised us with some quite amusing scenes. I think sometimes it's important to have a touch of humour with a serious subject to help the message get across.
Arriva London have been very accommodating, giving us a double-decker bus and a fantastic driver for the day, which really brings value to the project and lets the students work in a real environment. I am very grateful to Arriva London for their great support".
Published : Wed 10th May. 2017 - Thu 15th Jun. 2017
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.
If you want to transport a party of people to a special destination to help them celebrate a great occasion, you could do no better than hiring an Arriva Heritage fleet historic Routemaster.
The generosity of our staff is reflected in Arriva London receiving the prestigious Government’s Charity Aids Foundation Platinum Award last year, which means that over 20% of the staff give to charity through the company’s Payroll Giving scheme.
Arriva London supports local communities in many ways, so when asked to be involved in this project for yet another year, the decision was an easy one.
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