Arriva London staff scoop two awards at the London Bus Awards 2016
The London Bus Awards gives TfL and bus operators the opportunity to recognise the commitment demonstrated on a daily basis from drivers, support teams and frontline TfL staff. The London bus network would not be the same without people of such a high calibre as those nominated for the awards.
The hard work and pride of those working on the bus network is, and always has been, what keeps it working and growing to make life better for Londoners and visitors alike.
This year’s awards, hosted by Leon Daniels, Managing Director, Surface Transport TfL, were held at the Hilton London Bankside Hotel.
Arriva London are proud to announce that two of its staff members won awards at the event.
- James Rossi, Watford garage - Actions above and beyond the call of duty
- Patience Okezie, Brixton garage - Inspirational role model to colleagues in the bus industry
James helped save the life of a 17-year-old boy who suffered a severe allergic reaction; the boy urgently needed his EpiPen from home.
James realised that calling for medical assistance may have taken too long, so he used his PA system to explain the situation to his passengers and took the teenager directly to a bus stop close to his home.
A few weeks later, the teenager’s mother called the garage and said her son would have died without James’ help. James clearly went way above and beyond the call of duty.
Patience joined Brixton garage in 1994 and was soon affectionately referred to as ‘Mother P’ (or simply ‘P’) due to her special way of offering advice and guidance to colleagues.
She became a driver, then a Garage Supervisor and is now a Senior Garage Supervisor; she is still renowned for her passion and commitment, offering advice, support and morale-boosting encouragement to drivers.
Patience truly is an inspirational role model.
If you would like to join our award winning team, then please click here for further information.
Published : Thu 21st Apr. 2016 - Thu 26th May. 2016
Youth Travel Ambassadors is a London-wide programme delivered in partnership with borough councils and Transport for London to increase active travel, improve behaviour and increase safety for the 11-18 age group.
This weekend’s service was run on former route 95 from Cannon Street to Tooting Broadway and back, passing Arriva’s Brixton garage, by five RTW’s including the very last ever RTW to run in commercial service, RTW 467.
In line with other Arriva London garages across London who hold travel training days for people with disabilities, Brixton garage in South London held its first Travel training day last week.
Last October, Arriva London was awarded the contract to run route 368 from Barking, Harts Lane Estate, to Wangey Road in Chadwell Heath, for five years starting from the 30th April 2016.
The M.A.D (Making a Difference) awards are an annual national event in Arriva’s calendar. The idea is to recognise members of staff that are passionate in what they do, and regularly go the extra mile to provide the best possible customer experience, whether an engineer, a member of the support staff or a driver.
Arriva London’s Dartford garage was recently the venue for a continuation of a TfL initiative, inviting disability awareness groups to Arriva London garages, for open discussions about the difficulties of travelling on London buses for people with disabilities.