Arriva London staff scoop two awards at the London Bus Awards 2016
The London Bus Awards gives TfL and bus operators the opportunity to recognise the commitment demonstrated on a daily basis from drivers, support teams and frontline TfL staff. The London bus network would not be the same without people of such a high calibre as those nominated for the awards.
The hard work and pride of those working on the bus network is, and always has been, what keeps it working and growing to make life better for Londoners and visitors alike.
This year’s awards, hosted by Leon Daniels, Managing Director, Surface Transport TfL, were held at the Hilton London Bankside Hotel.
Arriva London are proud to announce that two of its staff members won awards at the event.
- James Rossi, Watford garage - Actions above and beyond the call of duty
- Patience Okezie, Brixton garage - Inspirational role model to colleagues in the bus industry
James helped save the life of a 17-year-old boy who suffered a severe allergic reaction; the boy urgently needed his EpiPen from home.
James realised that calling for medical assistance may have taken too long, so he used his PA system to explain the situation to his passengers and took the teenager directly to a bus stop close to his home.
A few weeks later, the teenager’s mother called the garage and said her son would have died without James’ help. James clearly went way above and beyond the call of duty.
Patience joined Brixton garage in 1994 and was soon affectionately referred to as ‘Mother P’ (or simply ‘P’) due to her special way of offering advice and guidance to colleagues.
She became a driver, then a Garage Supervisor and is now a Senior Garage Supervisor; she is still renowned for her passion and commitment, offering advice, support and morale-boosting encouragement to drivers.
Patience truly is an inspirational role model.
If you would like to join our award winning team, then please click here for further information.
Published : Mon 7th Dec. 2015 - Thu 25th Feb. 2016
There can’t be a better way of learning about how buses work, than getting on one and asking the drivers. This is precisely what happened this week, when Arriva London were invited to take one of their red single deck buses to Newbury Park Primary School in Ilford.
As part of our ongoing drive to improve customer experience, we continually look for ways of enhancing the training we provide for our drivers.
Every year, Arriva London’s staff show their massive generosity through their continued charitable giving. The company runs a Payroll Giving scheme, which encourages staff to easily give to any charity they choose through their payroll, for as little as one pound a week; this is also tax efficient for both the employee and the charities.
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