Arriva London staff scoop two awards at the London Bus Awards 2016
The London Bus Awards gives TfL and bus operators the opportunity to recognise the commitment demonstrated on a daily basis from drivers, support teams and frontline TfL staff. The London bus network would not be the same without people of such a high calibre as those nominated for the awards.
The hard work and pride of those working on the bus network is, and always has been, what keeps it working and growing to make life better for Londoners and visitors alike.
This year’s awards, hosted by Leon Daniels, Managing Director, Surface Transport TfL, were held at the Hilton London Bankside Hotel.
Arriva London are proud to announce that two of its staff members won awards at the event.
- James Rossi, Watford garage - Actions above and beyond the call of duty
- Patience Okezie, Brixton garage - Inspirational role model to colleagues in the bus industry
James helped save the life of a 17-year-old boy who suffered a severe allergic reaction; the boy urgently needed his EpiPen from home.
James realised that calling for medical assistance may have taken too long, so he used his PA system to explain the situation to his passengers and took the teenager directly to a bus stop close to his home.
A few weeks later, the teenager’s mother called the garage and said her son would have died without James’ help. James clearly went way above and beyond the call of duty.
Patience joined Brixton garage in 1994 and was soon affectionately referred to as ‘Mother P’ (or simply ‘P’) due to her special way of offering advice and guidance to colleagues.
She became a driver, then a Garage Supervisor and is now a Senior Garage Supervisor; she is still renowned for her passion and commitment, offering advice, support and morale-boosting encouragement to drivers.
Patience truly is an inspirational role model.
If you would like to join our award winning team, then please click here for further information.
Published : Wed 10th May. 2017 - Thu 15th Jun. 2017
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.
If you want to transport a party of people to a special destination to help them celebrate a great occasion, you could do no better than hiring an Arriva Heritage fleet historic Routemaster.
The generosity of our staff is reflected in Arriva London receiving the prestigious Government’s Charity Aids Foundation Platinum Award last year, which means that over 20% of the staff give to charity through the company’s Payroll Giving scheme.
Arriva London supports local communities in many ways, so when asked to be involved in this project for yet another year, the decision was an easy one.
Vintage bus parade at Victoria Bus Station to mark the 70th anniversary of the first post-war RT bus features an Arriva route
To mark the 70th anniversary of the first post-war RT bus, there was a parade of vintage buses at Victoria Bus Station on Wednesday morning.
The visit had been organised following Leon meeting Enfield bus driver Malkiat Birdi, whilst he was attending the TfL initiative for drivers called Hello London.