Arriva London’s Rail Replacement bus service an on-going success
Whilst the London Overground service between Gospel Oak and Barking is being electrified and the stations modernised, a replacement bus service is in operation to cover the closure.
Arriva London were delighted to have been awarded the contract to run this service, which started in June and runs to December, with a possible extension until February 2017. They have recently been commended by London Overground, TfL and local user groups for the service they are providing.
The service requires an average of 25 vehicles and 37 drivers, the buses being drawn from Arriva London’s Barking, Brixton and Edmonton garages, with drivers from all of Arriva London garages being assigned to the replacement buses, which run from Walthamstow to Barking and Seven Sisters to Gospel Oak.
Commercial co-ordinator Phil Clark said:
“It is a huge job and we were up against strong competition to secure the contract. We have had support from the whole company and it is testament to the professionalism of our drivers, engineers and hard work of the planning and schedules department that the service is running well with encouraging patronage.”
“The praise from the London Overground and TfL and reports from local passenger user groups saying they are pleased with the service, is also very encouraging. This is the largest rail replacement contract we have been part of, and are delighted with the reception it has received.”
If you would like the opportunity to drive for Arriva London, either on Rail Replacement or in general service, please visit our careers page.
Published : Wed 7th Feb. 2018 - Fri 4th May. 2018
Arriva London’s Heritage Fleet assists The Royal Hospital Chelsea to mark their National Care Home Open Day
The Royal Hospital Chelsea recently celebrated National Care Home Open Day 2018 by opening the doors to its dedicated care facility and welcoming supporters and visitors to the event.
Last week, we were delighted to welcome Michelle Salter and Donna Prendergast from the Sickle Cell Society to our Brixton garage, to meet with some of the givers and also record a few words about what the Payroll Givers' generosity means to their charity.
We have the ambition to become the mobility partner of choice, preferred by our passengers, partners and clients. Having a diverse, talented and motivated workforce is key to achieving that ambition.
We are always looking at ways to improve our green credentials and a recent initiative, part of our Destination Green programme across the business, at our North London Palmers Green garage is another illustration of this process.
Last summer, we were delighted to be awarded the contract from TfL to operate route W4 running from Oakthorpe Park Estate to Tottenham Ferry Lane estate, operating from Wood Green garage.
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.