Great Customer Experience from Arriva London with the introduction of Route 249
One of Arriva London’s key brand values is ‘Great customer experience - We keep our customers happy every day’. The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, will underline this value. These vehicles use a combination of an ordinary diesel engine and an electric motor, and reduce emissions of local pollutants and CO2 by thirty percent compared to conventional buses.
As Patrick Sibley, Arriva London’s General Manager for Norwood and Brixton garages, said:-
“We are really excited that we have the opportunity of running these new buses on route 249, from Clapham Common to Anerley. There are 15 buses needed, including spares, but the peak vehicle requirement is 13 on the route with 45 drivers.
It’s been a very interesting programme bringing this route into service, as we have also been introducing the new Hybrids onto our route 2 at the same time. The combination will mean that by May we will have a total of 42 running out of Norwood”.
Many of the drivers are new recruits, with 11 drivers joining us from the previous operator. This has meant both ‘type’ training and route learning for everyone.
Ian Waro, the Assistant Engineering Manager for Norwood, said;-
“All the engineers are pleased with the new route and the new buses, as it means more work for us, which is always a good thing. Volvo came to our garage and carried out familiarisation training for the engineers. It’s slightly different to what we’re used to, with electric braking and steering systems. Some of the electrics are 600 volts, so we need to know how to isolate them correctly before we start working. The body has easy access panels, so it’s good to work on. We’re just finishing the pre-delivery checks at the moment before they go into service; all-round, a very nice Hybrid bus.”
If you’d like the opportunity to drive a new Hybrid bus for Arriva London, please go to our careers page and follow the bus driver’s link.
Published : Wed 9th Mar. 2016 - Thu 31st Mar. 2016
At Arriva London, we are always interested in unusual requests for the use of our fleet, and are regular suppliers of buses to accommodate rail replacement work. However, we are pleased to announce that we have been able to satisfy a more unusual request for the use of one of our Heritage Fleet buses as the temporary ticket office for a miniature railway station in Kent.
Arriva London will be holding a driver recruitment day between 10.30am - 1pm on Saturday 16th April at Brixton, one of our South London Garages.
This week,Arriva London’s route 59 buses have started their conversion to New Routemasters.
Arriva’s ‘red bus’ operations at Watford, Dartford, Grays and Heathrow are now moving across to be part of an enlarged Arriva London.
As part of National Apprentice week we will be running three apprentice information sessions on Friday 18th March 2016, at our Edmonton Engineering Training Academy, starting at 10:00, 12:00 and 14:00.
Local Haringey pre-school pupils were again treated to a very special way to celebrate World Book Day last Thursday (3rd March) with a shiny, red Arriva London Bus.