Great Customer Experience from Arriva London with the introduction of Route 249

  
  

One of Arriva London’s key brand values is ‘Great customer experience - We keep our customers happy every day’. The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, will underline this value. These vehicles use a combination of an ordinary diesel engine and an electric motor, and reduce emissions of local pollutants and CO2 by thirty percent compared to conventional buses.

General Manager Patrick Sibley
General Manager Patrick Sibley

As Patrick Sibley, Arriva London’s General Manager for Norwood and Brixton garages, said:-

“We are really excited that we have the opportunity of running these new buses on route 249, from Clapham Common to Anerley. There are 15 buses needed, including spares, but the peak vehicle requirement is 13 on the route with 45 drivers.

Deputy Engineering Manager Ian Waro
Deputy Engineering Manager Ian Waro

It’s been a very interesting programme bringing this route into service, as we have also been introducing the new Hybrids onto our route 2 at the same time. The combination will mean that by May we will have a total of 42 running out of Norwood”.

Ian carrying out a pre-delivery check
Ian carrying out a pre-delivery check

Many of the drivers are new recruits, with 11 drivers joining us from the previous operator. This has meant both ‘type’ training and route learning for everyone.

Ian Waro, the Assistant Engineering Manager for Norwood, said;-

Safety is key
Safety is key

“All the engineers are pleased with the new route and the new buses, as it means more work for us, which is always a good thing. Volvo came to our garage and carried out familiarisation training for the engineers. It’s slightly different to what we’re used to, with electric braking and steering systems. Some of the electrics are 600 volts, so we need to know how to isolate them correctly before we start working. The body has easy access panels, so it’s good to work on. We’re just finishing the pre-delivery checks at the moment before they go into service; all-round, a very nice Hybrid bus.”

If you’d like the opportunity to drive a new Hybrid bus for Arriva London, please go to our careers page and follow the bus driver’s link.

  
  

Tags:   News
Published : Thu 30th Mar. 2017
Related archived articles
Published : Thu 28th May. 2015 - Fri 26th Jun. 2015
 
Arriva London celebrates success at the 2015 London Bus Awards
Djelal Hassan
Djelal Hassan

Djelal Hassan has won the coveted award for ‘Outstanding Customer Service’ at the Bus Awards ceremony held at the Riverbank Park Plaza, London.

Two Guinness World Record holders in Arriva London engineering
Confirmed Guinness World Record
Confirmed Guinness World Record

On Tuesday morning on Horse Guards Parade, Brogan O’Brien and Carole Wilde, engineers from Arriva London, were part of the National Women in Engineering Day celebrations setting a Guinness World Record.

Arriva London’s Women Engineers go for Guinness World Record

Next Tuesday the 23rd of June is ‘National Women in Engineering Day 2015’.

Arriva London drivers volunteer to be interviewed for school video project
Wren Academy students interview drivers
Wren Academy students interview drivers

At Arriva London, we continually talk with our drivers & often (with their agreement) record their views on video to help us better understand their working environment, and to share with the public how they deal with situations they face every day.

Arriva London is proud to have four staff members shortlisted for the 2015 London Bus Awards

Each year, the London Bus Awards celebrate all that is good about the bus industry in London, recognising the sterling work of drivers, garage support teams and frontline TfL staff who consistently perform to high standards.

Arriva London gears up for more New Routemasters
New Routemaster on Route 73
New Routemaster on Route 73

Arriva London has been gearing up for the introduction of New Routemasters (NRMs) on its route 73, running from Stoke Newington to Victoria out of its Stamford Hill garage.

 

Please wait...

 

Delivered by CSN MCL / All content copyright © 2007 - 2017 original copyright holders, except where individually stated. All rights reserved. E&OE.