Great Customer Experience from Arriva London with the introduction of Route 249

  
  

One of Arriva London’s key brand values is ‘Great customer experience - We keep our customers happy every day’. The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, will underline this value. These vehicles use a combination of an ordinary diesel engine and an electric motor, and reduce emissions of local pollutants and CO2 by thirty percent compared to conventional buses.

General Manager Patrick Sibley
General Manager Patrick Sibley

As Patrick Sibley, Arriva London’s General Manager for Norwood and Brixton garages, said:-

“We are really excited that we have the opportunity of running these new buses on route 249, from Clapham Common to Anerley. There are 15 buses needed, including spares, but the peak vehicle requirement is 13 on the route with 45 drivers.

Deputy Engineering Manager Ian Waro
Deputy Engineering Manager Ian Waro

It’s been a very interesting programme bringing this route into service, as we have also been introducing the new Hybrids onto our route 2 at the same time. The combination will mean that by May we will have a total of 42 running out of Norwood”.

Ian carrying out a pre-delivery check
Ian carrying out a pre-delivery check

Many of the drivers are new recruits, with 11 drivers joining us from the previous operator. This has meant both ‘type’ training and route learning for everyone.

Ian Waro, the Assistant Engineering Manager for Norwood, said;-

Safety is key
Safety is key

“All the engineers are pleased with the new route and the new buses, as it means more work for us, which is always a good thing. Volvo came to our garage and carried out familiarisation training for the engineers. It’s slightly different to what we’re used to, with electric braking and steering systems. Some of the electrics are 600 volts, so we need to know how to isolate them correctly before we start working. The body has easy access panels, so it’s good to work on. We’re just finishing the pre-delivery checks at the moment before they go into service; all-round, a very nice Hybrid bus.”

If you’d like the opportunity to drive a new Hybrid bus for Arriva London, please go to our careers page and follow the bus driver’s link.

  
  

Tags:   News
Published : Thu 30th Mar. 2017
Related archived articles
Published : Wed 7th Jun. 2017 - Thu 13th Jul. 2017
 
Arriva London launches its Payroll Giving 2017 campaign

Every year, Arriva London’s staff show their incredible generosity by supporting over 160 charities each and every pay day through the company’s Payroll Giving scheme.

Arriva London's Brixton garage helps launch Catch the Bus Week

Catch the Bus Week is a nationwide campaign - spearheaded by Greener Journeys - aimed at raising awareness of the vast economic, environmental and social benefits of taking the bus as well as encouraging everyone to give bus travel a try.

Engineering the future at Arriva London

Sound investment is the key to success for any business, and for Arriva London much of that success is generated by our investment in quality Engineering training.

Arriva London wins Payroll Giving Platinum Award two years running

We are extremely proud to announce that, for the second year running, through the continued generosity of our staff, we have been awarded the prestigious Charity Aids Foundation Payroll Giving Platinum Award.

Arriva London driver puts safety first at London Bridge incident

We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.

Arriva Heritage Fleet open-topper firm favourite at this year’s Derby

If you want to transport a party of people to a special destination to help them celebrate a great occasion, you could do no better than hiring an Arriva Heritage fleet historic Routemaster.

 

Please wait...

 

Delivered by CSN MCL / All content copyright © 2007 - 2017 original copyright holders, except where individually stated. All rights reserved. E&OE.