Learning is a key feature at Arriva London, for better bus services and customer satisfaction
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
So when the local Crouch End Coleridge Primary school told us of their nursery classes transport project, and asked if we could visit them with one of our buses, we were only too happy to oblige. What surprised us and pleased us most, was the knowledge the little ones already had, and how well they had been taught about how to use buses.
Saying hello to the driver, not making too much noise, being polite, and not putting their feet on the seats was already part of their understanding, and they had many more questions for Sharon, from Arriva London’s customer service department and Paul the bus driver, who had bought the bus along.
Paul and Sharon not only answered all their questions, but also read to them and sang some songs. Paul explained how much he liked being a bus driver, especially with the new eco-friendly buses. He then invited them to sit in the cab and see what it’s like to do his job.
The bus we took to the school was one of the new Volvo Hybrid HV buses from Tottenham, which are currently being used on route 19 and route 259. By introducing children at this age to modern up to date technology, which is good for the environment and their future is always something we are keen to do, and the enjoyment they got from our visit is outlined by Laura, one of the teachers.
“We absolutely loved the bus today, you were all great too. The children were so excited by it, one child said that it was her best day ever!! Thanks again it was such a good experience.”
Published : Fri 14th Jul. 2017 - Thu 31st Aug. 2017
On Saturday 26th August, Arriva London was pleased to support the eighth annual bus service to the normally deserted Wiltshire village of Imber, situated in the middle of Salisbury Plain military training area.
As part of our continuous ongoing staff training and development programme, this week, together with colleagues from TfL, we conducted a Hello London Accessibility Forum at our Brixton garage, and invited our drivers to participate in the discussion.
If you’re planning a wedding, a special birthday celebration or a fantastic day out with a group of friends, why not treat yourselves this summer and let us help you with your transport and celebrations solutions, using our Heritage Fleet Routemaster buses available for private hire.
It’s never too soon to experience new things in life and for the children of the Streatham Montessori Nursery in Brixton, last week was one of those times.
For the past few years we have been delighted to support the Archikids weekend, with posters on our City based bus routes to promote the event.
Helen Webster, a driver at Enfield garage, scooped the award for Inspirational role model to colleagues in the bus industry.