Learning is a key feature at Arriva London, for better bus services and customer satisfaction
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
So when the local Crouch End Coleridge Primary school told us of their nursery classes transport project, and asked if we could visit them with one of our buses, we were only too happy to oblige. What surprised us and pleased us most, was the knowledge the little ones already had, and how well they had been taught about how to use buses.
Saying hello to the driver, not making too much noise, being polite, and not putting their feet on the seats was already part of their understanding, and they had many more questions for Sharon, from Arriva London’s customer service department and Paul the bus driver, who had bought the bus along.
Paul and Sharon not only answered all their questions, but also read to them and sang some songs. Paul explained how much he liked being a bus driver, especially with the new eco-friendly buses. He then invited them to sit in the cab and see what it’s like to do his job.
The bus we took to the school was one of the new Volvo Hybrid HV buses from Tottenham, which are currently being used on route 19 and route 259. By introducing children at this age to modern up to date technology, which is good for the environment and their future is always something we are keen to do, and the enjoyment they got from our visit is outlined by Laura, one of the teachers.
“We absolutely loved the bus today, you were all great too. The children were so excited by it, one child said that it was her best day ever!! Thanks again it was such a good experience.”
Published : Thu 3rd Nov. 2016 - Tue 6th Dec. 2016
Around 65 children and parents supported by Momentum children’s charity were treated to a very special trip to see the Christmas lights in London’s Regent Street last Saturday.
National treasure Mary Berry switches on Marlow’s Christmas Lights with the help of Arriva London’s Heritage Fleet open-top bus RMC 1464
One of the marvellous things about this time of year for Arriva London’s Heritage Fleet, is all the exciting and fun celebrations they get involved in.
At Arriva London, we are committed to spreading the word of Payroll Giving to all of our staff, and with this in mind, for the last three years have developed a promotional campaign to do just that.
Arriva London features buses from two different eras in the 2016 Lord Mayor’s Show to support Payroll Giving
Despite the pouring rain, the 2016 Lord Mayor’s Show was just as amazing and exciting as all of the others that Arriva London has been involved with over the years.
As part of our continuous improvement programme, investment has been made in our engineering facilities right across our seventeen garages.