Learning is a key feature at Arriva London, for better bus services and customer satisfaction
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
So when the local Crouch End Coleridge Primary school told us of their nursery classes transport project, and asked if we could visit them with one of our buses, we were only too happy to oblige. What surprised us and pleased us most, was the knowledge the little ones already had, and how well they had been taught about how to use buses.
Saying hello to the driver, not making too much noise, being polite, and not putting their feet on the seats was already part of their understanding, and they had many more questions for Sharon, from Arriva London’s customer service department and Paul the bus driver, who had bought the bus along.
Paul and Sharon not only answered all their questions, but also read to them and sang some songs. Paul explained how much he liked being a bus driver, especially with the new eco-friendly buses. He then invited them to sit in the cab and see what it’s like to do his job.
The bus we took to the school was one of the new Volvo Hybrid HV buses from Tottenham, which are currently being used on route 19 and route 259. By introducing children at this age to modern up to date technology, which is good for the environment and their future is always something we are keen to do, and the enjoyment they got from our visit is outlined by Laura, one of the teachers.
“We absolutely loved the bus today, you were all great too. The children were so excited by it, one child said that it was her best day ever!! Thanks again it was such a good experience.”
Published : Thu 28th Jul. 2016 - Thu 15th Sep. 2016
Arriva London paints a bus Platinum to celebrate 1,000 staff giving to 160 charities every Pay day through Payroll Giving
When Arriva London started their Payroll Giving promotional program in 2014, encouraging more staff to get involved with giving to charity through the Payroll Giving scheme, they didn’t realise how welcoming the staff would be to the idea, and how generous the Payroll Givers would be.
The Arriva London Heritage Fleet is the company’s way of maintaining a moving history of London.
Whilst the London Overground service between Gospel Oak and Barking is being electrified and the stations modernised, a replacement bus service is in operation to cover the closure.
We recently received a request passed on by TfL and, as all the elements were right at the time, decided to help make a bus driver’s dream come true.
Arriva London’s Watford Garston garage is proud to have retained one of its most important routes, route 340.
Arriva London is delighted to announce the retention of route 377 from TfL, which runs from Oakwood Station to Ponders End at Enfield