Arriva London begin operating route 19 from Finsbury Park to Battersea
When travelling on public transport, it’s natural to expect great customer service, a smooth ride and a good journey, delivered on time. This is what we at Arriva London strive for across all our routes, and when we are in the fortunate position of adding more routes to our service, we need to pay even greater attention to their introduction.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain these high standards.
To operate the route, twenty-six new Hybrid friendly buses have joined the fleet, requiring over eighty drivers. Some drivers have come from the previous operator, but many have required route learning, and all of them type training, to get accustomed to the new vehicles.
The new buses are proving a big success with passengers and drivers, as route 19 driver James explains:
"It’s an absolute pleasure to drive. We have had some of the newest Hybrid buses put on the route; everything is very smooth. It’s been absolutely lovely so far."
James was one of the Arriva drivers who transferred to route 19 from another Arriva London route, but some of the drivers like Harold, who came across with the route from the previous operator, had this to say:
"The main reason I came back to Arriva is I could do early duties and, secondly, I really love the route; I didn’t want to let it go. I have been driving it for many years. I love Arriva, it was like coming back home."
If you would like a career with Arriva London, why not visit our careers page and join a winning team.
Published : Wed 17th Feb. 2016 - Wed 23rd Mar. 2016
This week,Arriva London’s route 59 buses have started their conversion to New Routemasters.
Arriva’s ‘red bus’ operations at Watford, Dartford, Grays and Heathrow are now moving across to be part of an enlarged Arriva London.
As part of National Apprentice week we will be running three apprentice information sessions on Friday 18th March 2016, at our Edmonton Engineering Training Academy, starting at 10:00, 12:00 and 14:00.
Local Haringey pre-school pupils were again treated to a very special way to celebrate World Book Day last Thursday (3rd March) with a shiny, red Arriva London Bus.
There can’t be a better way of learning about how buses work, than getting on one and asking the drivers. This is precisely what happened this week, when Arriva London were invited to take one of their red single deck buses to Newbury Park Primary School in Ilford.
As part of our ongoing drive to improve customer experience, we continually look for ways of enhancing the training we provide for our drivers.