Arriva London begin operating route 19 from Finsbury Park to Battersea
When travelling on public transport, it’s natural to expect great customer service, a smooth ride and a good journey, delivered on time. This is what we at Arriva London strive for across all our routes, and when we are in the fortunate position of adding more routes to our service, we need to pay even greater attention to their introduction.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain these high standards.
To operate the route, twenty-six new Hybrid friendly buses have joined the fleet, requiring over eighty drivers. Some drivers have come from the previous operator, but many have required route learning, and all of them type training, to get accustomed to the new vehicles.
The new buses are proving a big success with passengers and drivers, as route 19 driver James explains:
"It’s an absolute pleasure to drive. We have had some of the newest Hybrid buses put on the route; everything is very smooth. It’s been absolutely lovely so far."
James was one of the Arriva drivers who transferred to route 19 from another Arriva London route, but some of the drivers like Harold, who came across with the route from the previous operator, had this to say:
"The main reason I came back to Arriva is I could do early duties and, secondly, I really love the route; I didn’t want to let it go. I have been driving it for many years. I love Arriva, it was like coming back home."
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Published : Fri 19th May. 2017 - Thu 29th Jun. 2017
Sound investment is the key to success for any business, and for Arriva London much of that success is generated by our investment in quality Engineering training.
We are extremely proud to announce that, for the second year running, through the continued generosity of our staff, we have been awarded the prestigious Charity Aids Foundation Payroll Giving Platinum Award.
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.
If you want to transport a party of people to a special destination to help them celebrate a great occasion, you could do no better than hiring an Arriva Heritage fleet historic Routemaster.
The generosity of our staff is reflected in Arriva London receiving the prestigious Government’s Charity Aids Foundation Platinum Award last year, which means that over 20% of the staff give to charity through the company’s Payroll Giving scheme.
Arriva London supports local communities in many ways, so when asked to be involved in this project for yet another year, the decision was an easy one.