Ash Grove garage holds community open day
Garage open days are an ideal way of giving our customers and neighbours the opportunity to see and understand how we operate our services, and how important it is to have these garage facilities to maintain our vehicles in service on the routes we operate on behalf of TfL.
Last weekend saw Ash Grove garage hold such an event, with the added benefit that all the proceeds from the day were donated to the local St Joseph’s Hospice.
In association with TfL and HCT Transport, we opened our doors to welcome the public, giving them the opportunity to explore the garage, meet our operations teams, ride on a bus through the bus wash, tour our operations control centres and see & ride on some historic preserved buses.
Our historic Heritage Fleet Routemaster RM 2217, which was London's last production standard Routemaster and operated London’s last Routemaster journey on route 159, was, with the kind permission of TfL, run in service on route 48 from Ash Grove to Liverpool Street station, with passengers asked to donate to the hospice rather than paying a fare.
Various stands selling bus memorabilia were also on hand, with face and balloon painting artists, and representatives from both operating companies and TfL to answer any questions concerning the bus operations.
Ash Grove’s Deputy Operating Manager Fabio said:
"We had a fantastic turn out for our open day, which was run in association with HCT Group and TfL. It was a pleasure to allow the public to experience our behind-the-scenes activities which help keep London moving. Not only was it a good experience for ourselves and the public, but also brought back some great memories for our longer service drivers, when viewing some of the classic buses on show."
As Operating Manager Davina explained:
"This was the first open day that I have had the opportunity to partake in. It was very successful with many bus enthusiasts and local residents with their families attending. Thanks to Management, Engineering, Customer Services and TfL, we ensured that everything went to plan and everyone had an enjoyable time.
Arriva London has already achieved Platinum status with our Payroll Giving campaigns, but this event ensured that our local hospice, St Joseph’s, benefited as well, receiving all the money raised on the day. I’m very proud to have been involved, and for my team for what they achieved."
If you’d like to be part of our winning team please visit our careers page.
Published : Wed 6th Dec. 2017 - Wed 7th Feb. 2018
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.
Doing the right thing, one of our four brand values, is what we have been doing for the last six years by encouraging all of our employees to give to their favourite charities through our Payroll Giving scheme - during this time, they have given more than £1,000,000 pounds to over 160 charities.
Going to school is something we all had to do, but going to school with a red London double-decker bus, and letting four classes from year one come on board to ask questions about the bus, is a privilege we experienced this week at Newbury Park Primary School in North East London.
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.