Arriva London driver puts safety first at London Bridge incident

  
  

We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.

The recent tragedy at London Bridge has identified many people, including bus drivers, who did exceptional things that night. Included in these is Seth, one of our drivers on route 133, who having heard a large bang and saw the actions of the assailants, opened the doors of his bus and shouted for people to jump on so that he could get them away from danger. This he repeated as he drove away, and managed to deliver everyone safely to their destination on his way to Streatham.

He didn’t mention his heroic actions, but the story surfaced when one of the customers he had assisted, who was waiting at a bus stop at London Bridge Station and was unaware that a terrorist attack was occurring, contacted us to commend Seth for his actions and to enquire about his well-being and wanted to make sure he was being given support, stating Seth had looked visibly distressed at the time.

The customer reported that the driver had stopped the bus and began shouting at everyone to get on the bus immediately, as did other passengers on the bus.

He subsequently boarded the bus, and the driver then continually stopped and tried to pick people up from the street to get them away to safety.

The customer believes the driver must have witnessed what happened as he seemed very distraught and frightened. The customer eventually exited the bus at Brixton.

The customer was concerned for Seth’s welfare and wanted us to pass on his thanks and for him to be recognised for his actions in trying to get people to safety.

We are extremely proud of Seth’s actions, and are in the process of defining the most appropriate way to reward him for his brave and exemplary conduct. Arriva London will be making a donation to the Red Cross Saturday Night for London fund to help victims of attacks.

  
  

Tags:   News
Published : Thu 15th Jun. 2017
Related archived articles
Published : Fri 13th Mar. 2015 - Wed 29th Apr. 2015
 
Cyclists Exchange places with Arriva London bus drivers

The Exchanging Places programme is an initiative between TfL and the Metropolitan Police, in which London’s cyclists are invited to experience what it is like to sit in the driver’s seat of a London bus or a large truck.

London emergency services accident simulation on the New Routemaster at Arriva London’s Clapton Garage
The idea of the exercise, which had been three months in the planning, was to give these services the opportunity to test out their recovery skills from a simulated accident of a New Routemaster.
Arriva London Night Controllers win the M.A.D 2014 Team of the Year award by making a difference

Every night in London, the Arriva London iBus control centres manage the efficiency of the Arriva routes throughout the city, and none more so than the Arriva London North Service Control team.e

Arriva London retains route 78

Arriva London has been successful in retaining route 78 (Shoreditch - Nunhead) at Ash Grove.

Arriva London Training Team drive to stardom with ITV’s Double Decker Driving School

When it comes to training bus drivers, the Arriva London Driving School is second to none, and as the new ITV six part series ‘Double Decker Driving School’ will show, learning to be a bus driver isn’t …

'The Naughty Bus' story drives Arriva London to World Book Day

Pupils of St. Joseph’s RC Infant & Nursery School, Upper Norwood, decided to contact Arriva London’s Norwood Garage to ask for a little help.

 

Please wait...

 

Delivered by CSN MCL / All content copyright © 2007 - 2017 original copyright holders, except where individually stated. All rights reserved. E&OE.