Arriva London driver puts safety first at London Bridge incident

  
  

We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.

The recent tragedy at London Bridge has identified many people, including bus drivers, who did exceptional things that night. Included in these is Seth, one of our drivers on route 133, who having heard a large bang and saw the actions of the assailants, opened the doors of his bus and shouted for people to jump on so that he could get them away from danger. This he repeated as he drove away, and managed to deliver everyone safely to their destination on his way to Streatham.

He didn’t mention his heroic actions, but the story surfaced when one of the customers he had assisted, who was waiting at a bus stop at London Bridge Station and was unaware that a terrorist attack was occurring, contacted us to commend Seth for his actions and to enquire about his well-being and wanted to make sure he was being given support, stating Seth had looked visibly distressed at the time.

The customer reported that the driver had stopped the bus and began shouting at everyone to get on the bus immediately, as did other passengers on the bus.

He subsequently boarded the bus, and the driver then continually stopped and tried to pick people up from the street to get them away to safety.

The customer believes the driver must have witnessed what happened as he seemed very distraught and frightened. The customer eventually exited the bus at Brixton.

The customer was concerned for Seth’s welfare and wanted us to pass on his thanks and for him to be recognised for his actions in trying to get people to safety.

We are extremely proud of Seth’s actions, and are in the process of defining the most appropriate way to reward him for his brave and exemplary conduct. Arriva London will be making a donation to the Red Cross Saturday Night for London fund to help victims of attacks.

  
  

Tags:   News
Published : Thu 15th Jun. 2017
Related archived articles
Published : Thu 11th Dec. 2014 - Wed 11th Mar. 2015
 
Arriva London celebrating women in transport

The 2015 celebration of International Women’s Day has prompted Arriva London to talk to some of its female staff, and see how things have changed since their time with the company.

London’s first all electric bus route to be operated by Arriva London

Transport for London (TfL) has announced that Arriva has been awarded the contract to operate route 312, which will become the first route in London to be operated entirely by electric buses.

Festive and New Year celebrations with Arriva’s Heritage Fleet

To start the year in a positive way and finish off the celebrations for the Year of the Bus, Arriva London’s Heritage Fleet RMC 1464 ‘The Open Topper’ was invited to join the New Year’s Day celebration parade through the streets of London.

Pride in our Performance Arriva London Calendar 2015

The new 2015 calendar is now available to download.

First pure electric ‘emission free’ buses hit the streets on Arriva Route 312

The initiative by Transport for London (TfL), Arriva London and UK bus manufacturer Optare saw two of the latest electric buses introduced to the capital’s fleet.

Festive season bus services

Here are the running schedules for the festive season.

 

Please wait...

 

.Delivered by CSN MCL / All content copyright © 2007 - 2017 original copyright holders, except where individually stated. All rights reserved. E&OE.