Three great wins for us at the prestigious UK Bus Awards
Arriva London collected three prestigious awards at the UK Bus Awards held at the historic Troxy cinema venue in Limehouse, East London.
The first was the top prize Gold Award in the TfL London Bus Garage of the Year category, which was won by Brixton garage in South London.
The award required entrants to reach high levels of recorded performance in a range of disciplines, including service reliability, engineering standards, driver quality monitoring, wheelchair ramp operation, customer satisfaction and mystery traveller surveys.
The second of our Gold Awards went to Tottenham garage’s engineering manager Chris Leonti, in the Unsung Heroes category.
It recognised that, for over 40 years, Chris has tirelessly maintained and managed London's buses to ensure its travelling public receives the best customer experience, and that he is renowned for his positive attitude amongst his colleagues across Arriva London. His self-motivation and will to succeed has made him the 'go-to' man for advice on all bus engineering matters and underlines his truly Unsung Hero status.
Our third winner was our Enfield driver Helen Webster, who captured the Silver Award in the Top London Bus Driver category.
The London Bus Driver awards are given to those individuals who best fit the customers' ideal: a driver who is friendly, helpful, conscientious, mindful of passengers’ comfort and wellbeing – in short, a true professional and worthy ambassador for the job.
Bob Scowen, Arriva London Managing Director, said:
"The award winners are recognition for all of our staff and the quality of service provided every day across our London business. We should all be proud of the awards and see them as an inspiration for the challenges we face going forward."
If you would like to join our winning teams, then please visit our careers page and come on board.
Published : Thu 15th Jun. 2017 - Fri 14th Jul. 2017
Helen Webster, a driver at Enfield garage, scooped the award for Inspirational role model to colleagues in the bus industry.
Every year, Arriva London’s staff show their incredible generosity by supporting over 160 charities each and every pay day through the company’s Payroll Giving scheme.
Catch the Bus Week is a nationwide campaign - spearheaded by Greener Journeys - aimed at raising awareness of the vast economic, environmental and social benefits of taking the bus as well as encouraging everyone to give bus travel a try.
Sound investment is the key to success for any business, and for Arriva London much of that success is generated by our investment in quality Engineering training.
We are extremely proud to announce that, for the second year running, through the continued generosity of our staff, we have been awarded the prestigious Charity Aids Foundation Payroll Giving Platinum Award.
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.