Three great wins for us at the prestigious UK Bus Awards
Arriva London collected three prestigious awards at the UK Bus Awards held at the historic Troxy cinema venue in Limehouse, East London.
The first was the top prize Gold Award in the TfL London Bus Garage of the Year category, which was won by Brixton garage in South London.
The award required entrants to reach high levels of recorded performance in a range of disciplines, including service reliability, engineering standards, driver quality monitoring, wheelchair ramp operation, customer satisfaction and mystery traveller surveys.
The second of our Gold Awards went to Tottenham garage’s engineering manager Chris Leonti, in the Unsung Heroes category.
It recognised that, for over 40 years, Chris has tirelessly maintained and managed London's buses to ensure its travelling public receives the best customer experience, and that he is renowned for his positive attitude amongst his colleagues across Arriva London. His self-motivation and will to succeed has made him the 'go-to' man for advice on all bus engineering matters and underlines his truly Unsung Hero status.
Our third winner was our Enfield driver Helen Webster, who captured the Silver Award in the Top London Bus Driver category.
The London Bus Driver awards are given to those individuals who best fit the customers' ideal: a driver who is friendly, helpful, conscientious, mindful of passengers’ comfort and wellbeing – in short, a true professional and worthy ambassador for the job.
Bob Scowen, Arriva London Managing Director, said:
"The award winners are recognition for all of our staff and the quality of service provided every day across our London business. We should all be proud of the awards and see them as an inspiration for the challenges we face going forward."
If you would like to join our winning teams, then please visit our careers page and come on board.
Published : Wed 15th Mar. 2017 - Tue 25th Apr. 2017
In association with TfL and HCT Transport, we opened our doors to welcome the public, giving them the opportunity to explore the garage, meet our operations teams, ride on a bus through the bus wash, tour our operations control centres and see & ride on some historic preserved buses.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain our high standards.
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, underlines one of our key brand values - ‘Great customer experience - We keep our customers happy every day’.
The new contract, which starts this Saturday 25th March, will have over 60 drivers and 25 new environmentally friendly hybrid buses.
Arriva London is proud and delighted to be operating the recently awarded route 48 TfL contract, running between Walthamstow Central and London Bridge.