Arriva London celebrates success at the 2015 London Bus Awards
Previously we wrote of our pride that four of our staff had been nominated for awards at the 2015 London Bus Awards:
♦ Djelal Hassan, a driver from Arriva London’s Clapton garage, in the ‘Outstanding Customer Service’ category
♦ Frank Lane in the ‘Accessibility Champion’ category, from Arriva London’s Edmonton garage
♦ Abdullah Bin Masood, a driver from Brixton garage, in the ‘Outstanding Newcomer’ category
♦ Suckwinder Dhillon a Palmers Green driver on route 102 was the fourth short listed and nominated in the category of ‘Actions Above and Beyond the Call of Duty’
Now, it is with even greater pride that we announce that Djelal Hassan has won the coveted award for ‘Outstanding Customer Service’ at the Bus Awards ceremony held at the Riverbank Park Plaza, London. He won the award for receiving seven public commendations in eight months, with one customer suggesting he be awarded a medal for saying good morning and goodbye to every one of his passengers!
Djelal said, “It was an honour to go up and collect the award, but I believe we are all winners. I really enjoyed the event and want to thank my manager for taking the time to nominate me for this award.”
Bob Scowen, Arriva London’s Managing Director said:- “I am extremely proud of our staff and their achievements, it’s always great to see our people putting themselves forward and showing how committed they are to doing their jobs and delivering the best possible customer experience.”
Published : Wed 20th Aug. 2014 - Tue 11th Nov. 2014
Only occasionally does an opportunity come along to see the very best in people, and that opportunity came last Saturday at the Lord Mayor’s Show, where over 7,000 people paraded through the streets of the City of London.
The Lord Mayor’s Show takes place this Saturday (8th Nov.) with a river pageant and procession through the city and is set to feature more than 7,000 people.
Arriva London are investing £600,000 on bus refurbishment for routes 102, 466 & 612.
There were over 8,500 entrants for the Open House ballot to compete for 40 places on the Arriva London/Open City architectural mystery whirlwind tour last weekend, and what a tour it was.
The introduction of cash-free buses inspired Wood Green drivers Andrew Vellosa and Len Jagroop to come up with a unique fundraising initiative.