Arriva London celebrates success at the 2015 London Bus Awards
Previously we wrote of our pride that four of our staff had been nominated for awards at the 2015 London Bus Awards:
♦ Djelal Hassan, a driver from Arriva London’s Clapton garage, in the ‘Outstanding Customer Service’ category
♦ Frank Lane in the ‘Accessibility Champion’ category, from Arriva London’s Edmonton garage
♦ Abdullah Bin Masood, a driver from Brixton garage, in the ‘Outstanding Newcomer’ category
♦ Suckwinder Dhillon a Palmers Green driver on route 102 was the fourth short listed and nominated in the category of ‘Actions Above and Beyond the Call of Duty’
Now, it is with even greater pride that we announce that Djelal Hassan has won the coveted award for ‘Outstanding Customer Service’ at the Bus Awards ceremony held at the Riverbank Park Plaza, London. He won the award for receiving seven public commendations in eight months, with one customer suggesting he be awarded a medal for saying good morning and goodbye to every one of his passengers!
Djelal said, “It was an honour to go up and collect the award, but I believe we are all winners. I really enjoyed the event and want to thank my manager for taking the time to nominate me for this award.”
Bob Scowen, Arriva London’s Managing Director said:- “I am extremely proud of our staff and their achievements, it’s always great to see our people putting themselves forward and showing how committed they are to doing their jobs and delivering the best possible customer experience.”
Published : Thu 14th May. 2015 - Thu 18th Jun. 2015
Next Tuesday the 23rd of June is ‘National Women in Engineering Day 2015’.
At Arriva London, we continually talk with our drivers & often (with their agreement) record their views on video to help us better understand their working environment, and to share with the public how they deal with situations they face every day.
Each year, the London Bus Awards celebrate all that is good about the bus industry in London, recognising the sterling work of drivers, garage support teams and frontline TfL staff who consistently perform to high standards.
Arriva London has been gearing up for the introduction of New Routemasters (NRMs) on its route 73, running from Stoke Newington to Victoria out of its Stamford Hill garage.
Over the recent May bank holiday weekend Arriva London’s pristine looking LT327 from Brixton garage was brought into service for filming at Waterloo Southbank and in Croydon, with movie star Kevin Bacon
Arriva London and the Metropolitan Police Lambeth Safety Transport Team have joined forces in a new initiative to demonstrate to school children in the Lambeth area the safety and security benefits of CCTV systems fitted on Arriva London’s buses