Arriva London drivers volunteer to be interviewed for school video project
At Arriva London, we continually talk with our drivers & often (with their agreement) record their views on video to help us better understand their working environment, and to share with the public how they deal with situations they face every day.
When an outside party asks to do the same, then we naturally take the request seriously and see how best we can accommodate them. Two recent projects that have required our cooperation in this way were the recent “Double Decker Driving School” series of documentaries on ITV 1, and “The Night Bus” on Channel 4.
Wren Academy asked us if Arriva would arrange a 30/40 minute session for their students to interview drivers, recording their responses on video, about their experiences of driving buses, particularly at school times.The latest request, from Wren Academy Youth Travel Ambassadors in North Finchley, working in association with Michael Kitchen TfL’s Youth Travel Ambassador Coordinator, was maybe not so high powered, but we took it just as seriously and successfully accommodated their request.
The project involved 2 adults and 6 students from the Academy, visiting Arriva London’s Wood Green garage to interview the drivers in a meeting room on the first floor.
Mark Gardner, Arriva’s Wood Green operations manager, said:- “The Arriva drivers, who all volunteered to be interviewed, were very happy to be part of the project, and felt that it was a great way of increasing awareness for both parties of how they can better interact in the future”.The interviews are planned to form part of a docu-drama/animation which the students are working on for Citizenship workshops. The objectives are to improve behaviour and safety on and around buses and also to build better relations and understanding between students and drivers.
TfL’s Michael Kitchen, who helped coordinate the project with Arriva, said:-
“Thanks so much for helping out. The students really enjoyed interviewing the drivers who gave some really thoughtful and considered responses – it was a real insight for the students and is great for them to take back to the other students in school.
We would love to bring the completed film back to the garage later in the year to share it with the drivers. It will be forming part of the Citizenship workshop for the whole school to participate in.”
Published : Wed 10th May. 2017 - Thu 15th Jun. 2017
We train our drivers in all aspects of customer service, and as we often hear from our passengers, our staff go above and beyond the call of duty to help, be it someone with mobility difficulties or maybe someone who is looking for directions.
If you want to transport a party of people to a special destination to help them celebrate a great occasion, you could do no better than hiring an Arriva Heritage fleet historic Routemaster.
The generosity of our staff is reflected in Arriva London receiving the prestigious Government’s Charity Aids Foundation Platinum Award last year, which means that over 20% of the staff give to charity through the company’s Payroll Giving scheme.
Arriva London supports local communities in many ways, so when asked to be involved in this project for yet another year, the decision was an easy one.
Vintage bus parade at Victoria Bus Station to mark the 70th anniversary of the first post-war RT bus features an Arriva route
To mark the 70th anniversary of the first post-war RT bus, there was a parade of vintage buses at Victoria Bus Station on Wednesday morning.
The visit had been organised following Leon meeting Enfield bus driver Malkiat Birdi, whilst he was attending the TfL initiative for drivers called Hello London.