Arriva London driving standards higher
As part of our ongoing drive to improve customer experience, we continually look for ways of enhancing the training we provide for our drivers. The recent introduction to the driver training fleet of three ‘Vigil Vanguard’ on board training systems is a further addition as a real time training tool, allowing drivers and trainers to record their driving skills out on the road.
Four on-board cameras record separate views of the drive, one on either side looking backwards down each side of the vehicle, one camera looking straight ahead in the direction of travel, and the fourth camera showing the driver’s actions throughout the journey.
The system creates a map of the journey via GPS, and allows identification of discussion points on the map during the journey, which can then be reviewed and discussed at a later time away from the bus.
The system has a gyroscopic measurement to record the movement of the bus, and also records the speed, acceleration, braking and fuel usage.
It has already been in use in many countries and industries around the world, and it’s Arriva London’s plan to encourage drivers to take the opportunity of using the Vigil Vanguard to hone and review their driving skills, giving the customer a more consistent and comfortable driving experience going forward.
General Manager Nick Bland said, “We are delighted with the response received from drivers who have undertaken the Vigil Vanguard training. It’s a wonderful training device which I am confident will further improve upon the high levels of professional skills our drivers already possess.”
Published : Fri 10th Nov. 2017 - Wed 20th Dec. 2017
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.
Arriva London scooped three awards at the National Payroll Giving Excellence Awards held in November.
Arriva London collected three prestigious awards at the UK Bus Awards held at the historic Troxy cinema venue in Limehouse, East London.
This year’s Lord Mayor’s Show, on 11th November, was an amazing cause for celebration, not only to welcome in the new Lord Mayor, but also to celebrate another year of Platinum giving by our wonderfully generous Payroll Givers.
Route 175 operates with 16 double-deck vehicles from our Barking garage, with a twelve-minute frequency during the day. Route 103 operates from our Grays garage with 14 buses, with an eight-minute daytime frequency.