Arriva London driving standards higher
As part of our ongoing drive to improve customer experience, we continually look for ways of enhancing the training we provide for our drivers. The recent introduction to the driver training fleet of three ‘Vigil Vanguard’ on board training systems is a further addition as a real time training tool, allowing drivers and trainers to record their driving skills out on the road.
Four on-board cameras record separate views of the drive, one on either side looking backwards down each side of the vehicle, one camera looking straight ahead in the direction of travel, and the fourth camera showing the driver’s actions throughout the journey.
The system creates a map of the journey via GPS, and allows identification of discussion points on the map during the journey, which can then be reviewed and discussed at a later time away from the bus.
The system has a gyroscopic measurement to record the movement of the bus, and also records the speed, acceleration, braking and fuel usage.
It has already been in use in many countries and industries around the world, and it’s Arriva London’s plan to encourage drivers to take the opportunity of using the Vigil Vanguard to hone and review their driving skills, giving the customer a more consistent and comfortable driving experience going forward.
General Manager Nick Bland said, “We are delighted with the response received from drivers who have undertaken the Vigil Vanguard training. It’s a wonderful training device which I am confident will further improve upon the high levels of professional skills our drivers already possess.”
Published : Wed 15th Mar. 2017 - Tue 25th Apr. 2017
In association with TfL and HCT Transport, we opened our doors to welcome the public, giving them the opportunity to explore the garage, meet our operations teams, ride on a bus through the bus wash, tour our operations control centres and see & ride on some historic preserved buses.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain our high standards.
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, underlines one of our key brand values - ‘Great customer experience - We keep our customers happy every day’.
The new contract, which starts this Saturday 25th March, will have over 60 drivers and 25 new environmentally friendly hybrid buses.
Arriva London is proud and delighted to be operating the recently awarded route 48 TfL contract, running between Walthamstow Central and London Bridge.