Arriva London gears up for more New Routemasters
Arriva London, the first bus company to introduce the New Routemaster for TfL on route 38 in February 2012, has been gearing up for the introduction of New Routemasters (NRMs) on its route 73, running from Stoke Newington to Victoria out of its Stamford Hill garage.
The new buses were initially delivered from Wrightbus in Northern Ireland to Arriva’s North London Edmonton garage, where they were checked and prepared for going into service.
Arriva London now operates the New Routemaster on three of its routes - 38, 73 & route 137 which runs from Streatham Hill to Oxford Circus from Arriva’s Brixton garage, with 35 in service.
A total of 122 NRMs are now in the fleet, with 67 on route 38. There are currently 20 NRMs operating on route 73 with more to be introduced over the summer months bringing the total to 61. They continue to prove very popular with staff and customers alike.
Here are a few comments from some of our drivers:
Oswald Reisinger, a new Brixton driver on the 137, said:-
“I like the bus very much, it’s very good to drive. It’s a big bus so you can fit in a lot of people. Tourists like it very much, it’s a symbol of London and they take a lot of photos of it.”
Shirley, a Clapton driver on the route 38, who before joining Arriva five years ago was a customer service manager, said:-
“I love them, they’re a joy to drive, they’re progressive, they’re the future, I just enjoy driving them and the passengers love them too”
Joseph Duah, who has just started driving the New Routemaster on Route 73 and also likes the design of the bus, says:-
“The front is lovely, because it’s got this airy look to it, which as a driver makes it a lot easier as you can see all around. I’ve been driving the bus and it’s a very smooth bus, it glides off very smoothly, and I’ve also noticed when the passengers come on, there’s a big smile in your face.”
If you’d like to be part of the Arriva London driving team and have the chance to drive one of Arriva’s New Routemaster buses, then why not fill in an application form and get on board.
Published : Wed 6th Dec. 2017 - Wed 7th Feb. 2018
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.
Doing the right thing, one of our four brand values, is what we have been doing for the last six years by encouraging all of our employees to give to their favourite charities through our Payroll Giving scheme - during this time, they have given more than £1,000,000 pounds to over 160 charities.
Going to school is something we all had to do, but going to school with a red London double-decker bus, and letting four classes from year one come on board to ask questions about the bus, is a privilege we experienced this week at Newbury Park Primary School in North East London.
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.