Arriva London refreshing the customer experience
A London bus can have an average life of 12 years and a mid-life refresh is an important part of maintaining the customer experience. A programme to refurbish fifty of Arriva London’s double-deck Enviro 400 fleet is currently underway. Each vehicle is completely stripped and the interior replaced with new seats, upholstery and trim. All exterior advertising is removed and the bus re-sprayed to bring it back to an ‘as new’ spec.
The programme represents an investment of £600,000 and is on target for completion by the end of December. The buses are for route 466 (Old Coulsdon – Addington) in South London and route 102 (Edmonton Green – Brent Cross) in North London.
A specific change to the vehicles, in response to passengers concern and changes in Disability Discrimination Act legislation, is an increase of nearly 50% to the wheelchair areas, making it easier for the driver to accommodate both passengers with disabilities and families with buggies.
Ian Warr, Engineering Director of Arriva London said:
“This is just the start of our investment, and we are also recruiting significantly to our engineering departments, to improve the reliability and presentation of our buses.”
Published : Thu 7th Jul. 2016 - Thu 4th Aug. 2016
Arriva London’s Watford Garston garage is proud to have retained one of its most important routes, route 340.
Arriva London is delighted to announce the retention of route 377 from TfL, which runs from Oakwood Station to Ponders End at Enfield
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Our open-top Heritage Fleet Routemaster, RMC 1464, held pride of place as part of Eldon Primary School’s celebration of the Queen’s 90th birthday.
Every year, as part of the plan to maintain the high standards of its bus drivers, Arriva London holds a Bus Driver of the Year competition.