Arriva London refreshing the customer experience

  
  

A London bus can have an average life of 12 years and a mid-life refresh is an important part of maintaining the customer experience. A programme to refurbish fifty of Arriva London’s double-deck Enviro 400 fleet is currently underway. Each vehicle is completely stripped and the interior replaced with new seats, upholstery and trim. All exterior advertising is removed and the bus re-sprayed to bring it back to an ‘as new’ spec.

The programme represents an investment of £600,000 and is on target for completion by the end of December. The buses are for route 466 (Old Coulsdon – Addington) in South London and route 102 (Edmonton Green – Brent Cross) in North London.

A specific change to the vehicles, in response to passengers concern and changes in Disability Discrimination Act legislation, is an increase of nearly 50% to the wheelchair areas, making it easier for the driver to accommodate both passengers with disabilities and families with buggies.

Ian Warr, Engineering Director of Arriva London said:

“This is just the start of our investment, and we are also recruiting significantly to our engineering departments, to improve the reliability and presentation of our buses.”

  
  

Tags:   News
Published : Tue 7th Oct. 2014
Related archived articles
Published : Wed 7th Jan. 2015 - Thu 2nd Apr. 2015
 
Arriva London retains route 78

Arriva London has been successful in retaining route 78 (Shoreditch - Nunhead) at Ash Grove.

Arriva London Training Team drive to stardom with ITV’s Double Decker Driving School

When it comes to training bus drivers, the Arriva London Driving School is second to none, and as the new ITV six part series ‘Double Decker Driving School’ will show, learning to be a bus driver isn’t …

'The Naughty Bus' story drives Arriva London to World Book Day

Pupils of St. Joseph’s RC Infant & Nursery School, Upper Norwood, decided to contact Arriva London’s Norwood Garage to ask for a little help.

Arriva London celebrating women in transport

The 2015 celebration of International Women’s Day has prompted Arriva London to talk to some of its female staff, and see how things have changed since their time with the company.

London’s first all electric bus route to be operated by Arriva London

Transport for London (TfL) has announced that Arriva has been awarded the contract to operate route 312, which will become the first route in London to be operated entirely by electric buses.

Festive and New Year celebrations with Arriva’s Heritage Fleet

To start the year in a positive way and finish off the celebrations for the Year of the Bus, Arriva London’s Heritage Fleet RMC 1464 ‘The Open Topper’ was invited to join the New Year’s Day celebration parade through the streets of London.

 

Please wait...

 

Delivered by CSN MCL / All content copyright © 2007 - 2017 original copyright holders, except where individually stated. All rights reserved. E&OE.