Arriva London retains route W6 and introduces nine new buses
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
The W6 service operates with nine buses from our Enfield garage, and although the new buses are not required on the route until the New Year, we are pleased to have introduced them earlier to improve the customer experience.
More than twenty drivers are required to operate the route and to see what our drivers feel about the new buses, we went out and spoke to a couple of them about their new experience, including driver Hasan who has been with the company for five months. He explained how the drivers are enjoying the new buses and how comfortable they are for both themselves and the passengers; he said:
"These buses are with new technology - with the stop and start system - which helps the environment. There’s a lot of space and they’re very comfortable for the passengers and the drivers. The cab layout is very good for the driver and the buses kneel, not just from the front but from the back as well, to help pushchairs to come on more safely. Overall, a very good bus."
Ender, one of Hasan’s colleagues, said:
"There are very good comments from the passengers about the new W6 buses, and when they leave the bus they say ‘Thank you driver’, which tells me that they enjoyed their journey."
Published : Thu 21st Apr. 2016 - Thu 26th May. 2016
Youth Travel Ambassadors is a London-wide programme delivered in partnership with borough councils and Transport for London to increase active travel, improve behaviour and increase safety for the 11-18 age group.
This weekend’s service was run on former route 95 from Cannon Street to Tooting Broadway and back, passing Arriva’s Brixton garage, by five RTW’s including the very last ever RTW to run in commercial service, RTW 467.
In line with other Arriva London garages across London who hold travel training days for people with disabilities, Brixton garage in South London held its first Travel training day last week.
Last October, Arriva London was awarded the contract to run route 368 from Barking, Harts Lane Estate, to Wangey Road in Chadwell Heath, for five years starting from the 30th April 2016.
The M.A.D (Making a Difference) awards are an annual national event in Arriva’s calendar. The idea is to recognise members of staff that are passionate in what they do, and regularly go the extra mile to provide the best possible customer experience, whether an engineer, a member of the support staff or a driver.
Arriva London’s Dartford garage was recently the venue for a continuation of a TfL initiative, inviting disability awareness groups to Arriva London garages, for open discussions about the difficulties of travelling on London buses for people with disabilities.