Arriva London retains route W6 and introduces nine new buses
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
The W6 service operates with nine buses from our Enfield garage, and although the new buses are not required on the route until the New Year, we are pleased to have introduced them earlier to improve the customer experience.
More than twenty drivers are required to operate the route and to see what our drivers feel about the new buses, we went out and spoke to a couple of them about their new experience, including driver Hasan who has been with the company for five months. He explained how the drivers are enjoying the new buses and how comfortable they are for both themselves and the passengers; he said:
"These buses are with new technology - with the stop and start system - which helps the environment. There’s a lot of space and they’re very comfortable for the passengers and the drivers. The cab layout is very good for the driver and the buses kneel, not just from the front but from the back as well, to help pushchairs to come on more safely. Overall, a very good bus."
Ender, one of Hasan’s colleagues, said:
"There are very good comments from the passengers about the new W6 buses, and when they leave the bus they say ‘Thank you driver’, which tells me that they enjoyed their journey."
Published : Thu 3rd Dec. 2015 - Wed 17th Feb. 2016
As part of our ongoing drive to improve customer experience, we continually look for ways of enhancing the training we provide for our drivers.
Every year, Arriva London’s staff show their massive generosity through their continued charitable giving. The company runs a Payroll Giving scheme, which encourages staff to easily give to any charity they choose through their payroll, for as little as one pound a week; this is also tax efficient for both the employee and the charities.
Arriva London’s Heritage Fleet open-topper bus helps bring Christmas to London at the Hamley’s Toy Parade
‘Christmas comes but once a year, but when it does it brings good cheer’ and that’s exactly what Arriva London’s iconic open-top red Routemaster helped to do last weekend at the Hamley’s Toy Parade in Regent Street.
There is no better way to communicate your appreciation of someone’s care and giving, than to do it face to face, and this is exactly what happened on #GivingTuesday.