Arriva London’s Brixton garage holds Travel training day
In line with other Arriva London garages across London who hold travel training days for people with disabilities, Brixton garage in South London held its first Travel training day last week.
In partnership with Lambeth Council, the garage hosted pupils from St. Gabriel’s college in Camberwell. The garage provided a New Routemaster bus together with staff from the customer service department. Together they assisted personnel from the Metropolitan police, TfL and Lambeth Council in demonstrating a variety of unsafe scenarios. This gave the pupils an understanding of some of the dangers that they may encounter when travelling by bus, and how they can attempt to deal with these challenges.
The initial emphasis was on road safety and how to approach busy streets full of traffic. They were also shown how to cross roads and how to use the bus. The team then led a discussion on travelling on the London bus network and gave the group advice on how to travel safely when encountering certain situations. The students were then introduced to the techniques of ‘stranger danger’ disengagement by encouraging them to move away, look out of the window, and not to disclose any personal information.
Arriva London now supports travel training days on a monthly basis in Enfield, Croydon and Lambeth, and hopes these will continue to be regular events.
Published : Mon 3rd Aug. 2015 - Tue 22nd Sep. 2015
The graduates were shown around the garage by operations manager Gary Smith, giving them an insight into how the garage runs, how the training is carried out, and how it fits into TfL as a whole.
Arriva London is always striving to be at the forefront of innovative ideas to make the customer experience more fulfilling.
For the past few years, Nadeem Fazal, the acting garage supervisor from Arriva London’s Clapton garage, has been collecting money for his favourite charity, the ‘Arthritis Self Help Network’, a small charity based in Ilford Essex.
For the last seven years, for one day each year, a full bus service, route 23A, has been laid on to an abandoned village in the middle of Salisbury Plain.
In line with the daily routine of carrying over a million passengers per day across London, Arriva London is always looking for ways of improving its offering to the public.