Arriva London staff making wishes come true

  
  

'Driver' Jeremy
'Driver' Jeremy

Arriva London is always happy to try and accommodate our customers’ requirements, so we were delighted to receive this thank you note from ten-year-old Jeremy, following his visit with his parents to Arriva’s Grays garage yesterday.

“Dear Nik and Phil,

Thank you so much for giving up your time to show me around Grays bus garage. It was a fascinating and enjoyable visit. I am now very happy to be the proud owner of bus blinds from my local route - and lots of other Arriva goodies! Everybody was very kind and generous.

I particularly enjoyed sitting in the driving seat of a Gemini 2 and inspecting underneath an ALX 400. Please say thanks to Billy for explaining how he helps keep the buses on the road. The more I found out, the more I thought that a career in the bus industry is for me. After today, I have told my family and friends about the brilliant time I had at Arriva Grays: you have a new ambassador!

Thank you again,

Jeremy”

More blinds for Jeremy
More blinds for Jeremy

Jeremy, a big transport and bus enthusiast, contacted Arriva London recently enquiring if we had any old sets of bus blinds for his favourite route 346.

Fortunately, Phil Dodds, the staff manager, found an old set of yellow on black blinds that were no longer in use and had not been disposed of, and invited Jeremy and his parents along to present the set to him, and give them a tour of the garage. 

Engineer Billy explaining the underside of the bus to Jeremy and his mum
Engineer Billy explaining the underside of the bus to Jeremy and his mum

The engineering team were keen to show Jeremy what it takes to keep the buses on the road and, after the presentation, Jeremy had the opportunity of sitting in a bus cab and then seeing all of the other areas of the garage.

Service 346 is operated from Grays garage six days a week (Monday – Saturday) from Upminster Rail Station to Upminster Park Estate before operating in a one way loop round the estate, before returning to Upminster. A journey from Upminster to the Estate takes approximately ten minutes. 

More technical detail from Billy
More technical detail from Billy

The service has been operated by Grays garage for many years. Although one of the shortest London Bus Routes, the service is affectionately known as the Magic Roundabout by the staff at Grays.

We wish Jeremy and his family all the best for the future, and look forward to seeing them again on our buses around Grays.

  
  

Tags:   News
Published : Thu 7th Apr. 2016
Related archived articles
Published : Thu 21st Apr. 2016 - Thu 26th May. 2016
 
Arriva London supports TfL Youth Travel Ambassadors project

Youth Travel Ambassadors is a London-wide programme delivered in partnership with borough councils and Transport for London to increase active travel, improve behaviour and increase safety for the 11-18 age group.

Arriva London assists with RTW event to maintain a moving history of London

This weekend’s service was run on former route 95 from Cannon Street to Tooting Broadway and back, passing Arriva’s Brixton garage, by five RTW’s including the very last ever RTW to run in commercial service, RTW 467.

Arriva London’s Brixton garage holds Travel training day

In line with other Arriva London garages across London who hold travel training days for people with disabilities, Brixton garage in South London held its first Travel training day last week.

Arriva London starts new route 368 service

Last October, Arriva London was awarded the contract to run route 368 from Barking, Harts Lane Estate, to Wangey Road in Chadwell Heath, for five years starting from the 30th April 2016.

Arriva London staff win prestigious M.A.D awards

The M.A.D (Making a Difference) awards are an annual national event in Arriva’s calendar. The idea is to recognise members of staff that are passionate in what they do, and regularly go the extra mile to provide the best possible customer experience, whether an engineer, a member of the support staff or a driver.

Arriva London hosts disability awareness discussion in Dartford

Arriva London’s Dartford garage was recently the venue for a continuation of a TfL initiative, inviting disability awareness groups to Arriva London garages, for open discussions about the difficulties of travelling on London buses for people with disabilities.

 

Please wait...

 

Delivered by CSN MCL / All content copyright © 2007 - 2017 original copyright holders, except where individually stated. All rights reserved. E&OE.