Arriva London starts running routes 175 and 103
From Saturday 14th October, Arriva London began operating two new TfL contracts previously operated by another London operator; route 175 from Dagenham to North Romford and route 103 from Rainham to Chase Cross.
Route 175 operates with 16 double-deck vehicles from our Barking garage, with a twelve-minute frequency during the day. Route 103 operates from our Grays garage with 14 buses, with an eight-minute daytime frequency.
Sixty-seven drivers are required for the routes - some have transferred from the previous operator, others have transferred within Arriva London, and there are some new recruits too.
To see what the drivers think about the new contracts, we went out and spoke to a number of them, including driver Steven who came with the route from the previous operator. He explained how the drivers are enjoying the new opportunity for themselves and their customers:
"With Arriva London taking over the 103 route, they’ve managed to improve the customer experience by regulating the service more efficiently. I really love the route; I like it so much I came across from the previous operator when it changed. It runs from Rainham to Chase Cross, going through Romford, which is lovely. The customers are very friendly; I’ve built up relationships with a few of them. Working for Arriva, the people are proper friendly and everyone’s willing to help."
On the 175 route, driver Mohammed was equally happy with his situation:
"We’ve had the route running for a couple of weeks now. I’ve been on it since day one; it runs from Dagenham New Road to Hillrise Estate. The passengers are really friendly. It gets a bit busy down at Romford Market, especially on a Saturday and Sunday, but it’s a really good route."
Please let us know if you have any comments about the new 175 and 103 routes, or if you would like the opportunity of joining Steven and Mohammed on our driving teams, please click here.
Published : Thu 30th Mar. 2017 - Wed 10th May. 2017
The visit had been organised following Leon meeting Enfield bus driver Malkiat Birdi, whilst he was attending the TfL initiative for drivers called Hello London.
Making the capital’s buses as simple to use as the London Underground is a new initiative being trialled on seven London bus routes, including Arriva London routes 150 and 128.
In association with TfL and HCT Transport, we opened our doors to welcome the public, giving them the opportunity to explore the garage, meet our operations teams, ride on a bus through the bus wash, tour our operations control centres and see & ride on some historic preserved buses.
Our recent route gains in North London include route 19, from Finsbury Park to Battersea Bridge (South Side), which has meant implementing an extensive mobilisation programme to maintain our high standards.
One of the most important elements in Arriva London’s development is the training and education it offers its staff, from engineering apprentices to graduate trainees, everyone in the business is offered the opportunity to develop and flourish.
The introduction of all new Hybrid vehicles on route 249, which Arriva London starts operating this Saturday, underlines one of our key brand values - ‘Great customer experience - We keep our customers happy every day’.