Brixton Beaver Scouts visit Arriva London’s Brixton bus garage
Being a Beaver Scout means you are a young person usually aged between six and eight years old, and you belong to the first and youngest section in the Scouting family. Beaver Scouts enjoy making friends, playing games, helping others and going on visits. They usually meet once a week in a Beaver Scout Colony, and for the Beavers of the 2nd Streatham Hill (Christchurch) Beaver Group, last week their meeting was a voyage of discovery as they visited Arriva London’s Brixton bus garage.
The group leader Nicole had contacted Arriva London to ask if there was a possibility they could visit the garage and see how things are done. Deputy operating manager Sunny was pleased to be able to confirm a visit was possible and the group arrived late one afternoon last week.
Sunny first gave them all a briefing in the driver’s output area, telling them what they needed to do to be safe in such a busy bus garage. He also said he wanted them to be very observant, as he would later ask them to draw him a picture of the buses they had seen. Having issued everyone with a Hi-Vi vest, he then took them out into the main garage area and led them onto one of the New Routemaster buses.
There were lots of questions from the Beaver Scouts about the buses and the drivers, and Sunny introduced them to one of the drivers to explain how he became a bus driver and what it is like to drive one.
All of the children, and some of the leaders, took turns to sit in the driver’s seat and have their photograph taken, and ask more questions. The Beavers all had a chance to go upstairs to the top deck using both stairways, and to use the bell push. Some made the point that they had never been on a bus before.
Having had all their questions answered, and been all over the bus, Sunny led them back across the garage and took them to the canteen, where they were given paper and colouring pencils to create their drawings.
Three of the Beavers won chocolates for their efforts, and everyone received a model red bus as a memento. Finally, they had a group photo with Sunny and then wished everyone a happy Christmas and said a massive thank you.
Nicole, the Beavers’ leader, said:-
“We really enjoyed visiting the Arriva London Brixton bus garage, the staff were very friendly, and knowledgeable. Sunny especially went out of his way to make the Beavers happy (toy buses and sweets!!). We learnt a lot about the daily routine of being both a bus driver and a bus! The Beavers particularly enjoyed sitting in the driver’s seat of the new Routemaster!”
Published : Wed 6th Dec. 2017 - Wed 7th Feb. 2018
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.
Doing the right thing, one of our four brand values, is what we have been doing for the last six years by encouraging all of our employees to give to their favourite charities through our Payroll Giving scheme - during this time, they have given more than £1,000,000 pounds to over 160 charities.
Going to school is something we all had to do, but going to school with a red London double-decker bus, and letting four classes from year one come on board to ask questions about the bus, is a privilege we experienced this week at Newbury Park Primary School in North East London.
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.