Helen wins at London Bus Awards for being an inspirational role model
Every year, the London Bus Awards gives bus operators and TfL the opportunity to recognise the outstanding work from drivers, support teams and frontline TfL staff in their quest to deliver a quality bus service.
This year’s awards, hosted by Leon Daniels, Managing Director Surface Transport TfL, were held at the London Transport Museum, Covent Garden.
Arriva London is proud to announce that one of its staff members won an award at the event.
Helen Webster, a driver at Enfield garage, scooped the award for Inspirational role model to colleagues in the bus industry.
Helen, who is regularly commended by customers, consistently strives to deliver the best customer experience. Her winning smile, personality and enthusiasm have enabled her to become a model employee and earn the respect of her colleagues at Enfield garage.
If you would like to join our award winning team, please click here.
Published : Wed 6th Dec. 2017 - Wed 7th Feb. 2018
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
Over the past few months we have been working with TfL, conducting Accessibility Awareness forums at our garages.
Doing the right thing, one of our four brand values, is what we have been doing for the last six years by encouraging all of our employees to give to their favourite charities through our Payroll Giving scheme - during this time, they have given more than £1,000,000 pounds to over 160 charities.
Going to school is something we all had to do, but going to school with a red London double-decker bus, and letting four classes from year one come on board to ask questions about the bus, is a privilege we experienced this week at Newbury Park Primary School in North East London.
Last June, Arriva London was delighted to have been re-awarded the TfL contract to run route W6 (Edmonton Green – Southgate Station) for a further five years, starting in January 2018 with brand new buses.
As the festive season approaches, we all look forward to the good-will of giving and receiving, and this was truly illustrated last week when members of our staff made a tour of London, on our open top bus, to meet representatives of some of their charities they give to through their Payroll Giving and celebrate #GivingTuesday.