London emergency services accident simulation on the New Routemaster at Arriva London’s Clapton Garage
Always interested in working closely with London’s emergency services to understand best working practice, Arriva London recently welcomed a group from across the city including fire officers, ambulance crews, and doctors & paramedics from the London air ambulance's advanced trauma team.
The idea of the exercise, which had been three months in the planning, was to give these services the opportunity to test out their recovery skills from a simulated accident of a New Routemaster. Volunteer medical students and full sized manikins were used to represent casualties.
Firstly, the visitors were given a guided tour of the New Routemaster by Arriva London engineers Christos Efstathiou and Nic Christodolou. They showed the fire, first aid paramedics and HEP crews around the buses to familiarise them with the systems and important safety aspects, internally, externally and underneath the bus via the pit. The Engineers explained how to ‘isolate’ the bus, ensuring that the bus wouldn’t move or drop on its suspension while the rescue was underway.
They were also shown the lift points underneath the bus which would allow the fire crews to safely raise the bus on compressed air cushions, giving the medical teams access to remove any casualties trapped under the vehicle.
Whilst this was happening the medical students and manikins were placed in and under the bus to act out their injuries, and then the rescue crews went into action. The rescuers had to deal with every eventuality from pregnant passengers to small babies and simulated fatalities under the bus.
Chris Jenner, the temporary watch manager from Bethnall Green fire station on the blue watch and the incident commander on the day, who organised the exercise with Arriva London, commented:-
“The idea behind the exercise, was to familiarise crews with the New Routemaster Hybrid bus. We are training to what we possibly could encounter on the streets, so to be familiar with the bus is the most important thing. It’s really good that Arriva have come on board with our particular training, they couldn’t have done more for us. Without them coming on board, we wouldn’t be here today doing such a real life exercise”
The exercise was followed by a debriefing of all the participants including the medical students, who said it was a great experience to be part of such a real life simulation.
Caroline Wilde, the Engineering Manager at Clapton garage, said:-
“We at Arriva London are really pleased to be of assistance with the rescue training exercise; it is always difficult in a busy garage like Clapton to make the space and the personnel available, but it is such a vital requirement for the emergency services to understand the workings of all our vehicles, we were only too pleased to be able to help.”
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Published : Wed 6th Dec. 2017 - Wed 7th Feb. 2018
As part of our commitment to developing our business, we invest heavily in training for all of our staff to offer the great customer experience. We also look at other ways in which we can develop our relationships with the communities we serve, and allow them the opportunity of learning about our processes and to meet some of the team.
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